JD Sports is a leading global sports fashion retailer, operating over 3,400 stores worldwide and focusing on footwear, apparel, and sports‑fashion brands.
The Role
This role is rostered across Tuesday to Saturday with varying shift times. By applying, you are confirming your availability to work across these days.
As a Supervisor, you support the management team by leading your department in providing exceptional customer service to every JD customer. You will work closely with the store’s Management Team and be responsible for maintaining the standards and results within your department. You will lead by example, drive sales and KPI performance, coach and develop your team, and upkeep visual standards, ensuring your department is replenished at all times.
- Model exceptional customer service, every customer, every time
- Coach team to deliver exceptional service and a service‑over‑task environment
- Drive conversion, sales and KPI performance
- Work with BOH team to deliver shop‑floor product availability
- Uphold company retail standards and deliver store visual excellence
- Support management team to improve financial performance within your department
- Support management team to deliver all internal and external profit protection processes
- Support new team member role inductions and ongoing team training
What We’re Looking For
- Minimum 2 years of experience within retail or a similar industry
- You are passionate about delivering an amazing service experience for our customers
- You have a positive attitude and can create a engaging environment for your team
- You have excellent time‑management skills to ensure that daily priorities are executed in a timely manner
- Strong interpersonal and communication skills, thrive in social situations through engagement with customers and team members
What’s in It for You
- Work in a dynamic business and engage with some of the best product and biggest sports‑fashion brands in the market
- Training and development opportunities to kick‑start, evolve and shape your career
- Opportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution Centre
- Access to our attractive staff discount, which can also be used for friends and family
- Access to our Employee Assistance Program & Mental Health champions
- One month paid parental leave for full‑time employees
JD values diversity and inclusion and champions a culture where everyone feels valued, included, and celebrated.
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📌 Footwear Supervisor - Pitt st (City of Sydney)
🏢 JD Sports Australia & New Zealand
📍 City of Sydney
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