About us

At the West Coast Wilderness Railway, history comes alive in the heart of Tasmania's rugged wilderness. We deliver unforgettable heritage rail journeys through lush rainforest, remote mountain landscapes and the rich history of the West Coast. As a team, we share our passion and knowledge of this remarkable region with visitors from around the world, while helping to preserve and celebrate the heritage, history, and ongoing legacy of this iconic railway.

The Roles – On-Train Crew (Stewards and Guest Service Attendants)

We're looking for passionate team members who love delivering exceptional guest service, enjoy sharing stories, and thrive in an environment where every day is an adventure. There is a unique opportunity to join our on-train crew in Strahan for the 2026-27 season, running from approximately September to May. Every journey tells a story, and as a Steward, you'll help bring it to life. You'll be the friendly face that welcomes guests, delivers outstanding service, and creates memorable experiences on board. Whether serving delicious food and beverages in our Premium carriage or sharing fascinating stories and local insights in our Standard carriage, you'll connect with people from around the world while showcasing the very best of Tasmanian hospitality. If you love working with people, thrive in a quick-paced environment, and enjoy making every interaction count, we'd love to welcome you aboard.

What you’ll do

- Deliver warm, professional and memorable hospitality service
- Share the stories and history of the railway and its region
- Maintain clean carriages and stations that are safe and welcoming




- Work in collaboration with other team members to create a genuine and supportive environment
- Work to tight schedules while staying calm under pressure

What you’ll bring

- A genuine interest and passion for connecting with people from all horizons/ backgrounds/ cultures
- Food and beverage OR guiding experience (bonus point for both)
- RSA (or willing to obtain)
- Strong teamwork and communication skills
- Reliability and adaptability
- High standards and attention to details
- Current police check (or willing to obtain) and ability to pass a Category 3 Rail Medical
- A valid Driver’s licence and own vehicle strongly preferred
- Flexibility to work across a 7-day roster

What we offer

- An unforgettable workplace, a member of the Cultural Attractions of Australia
- Subsidised staff accommodation for the right candidate
- A supportive and friendly team with a strong work ethic
- Exclusive employee discounts on West Coast Wilderness Railway experiences.
- The chance to experience Tasmania’s remote living in a truly unique region rich in history and the perfect terrain to explore the outdoors, surrounded by amazing hikes, epic mountain bike trails, vast beaches with water stretching to South America, the highest waterfalls in the Southern Hemisphere, world class fishing, and so much more.

We are proud to be an equal opportunity employer. We're committed to a safe, respectful and inclusive workplace and welcome applications from people of all backgrounds. Applicants must hold valid Australian work rights.

Ready to apply?

Ready to come aboard? We’re seeking team members to join us in early September. Send through your resume and a short cover letter telling us why you’d be a great addition to our team.

📌 On Train Crew (Stewards and Guest Service Attendants) 2026/2027 Season (Strahan)
🏢 West Coast Wilderness Railway
📍 Strahan