AtCertis Security Australia, our mission is to make our worldsafer,smarterand better. As Australia’s only nextgeneration security companyoperatingat scale, we protect some of the nation’s most sensitive assets through disciplined operations, stronggovernanceand highly trusted people.
Job Impact
As a Retail Security Officer, you’ll be the face of safety in office—helping protect customers, staff, and assets in busy retail environments. Your visible presence and quick response will help prevent incidents, reduce risk, and create a safe and welcoming space for everyone.
About The Role
This is a rapid-paced, customer-facing role where no two shifts are the same. You’ll be working across retail sites providing a strong security presence, monitoring activity, and responding to incidents as they arise.
You’ll combine strong situational awareness with excellent customer service—supporting both safety and a positive in-store experience.
Job Location
Mount Druitt, NSW
Contract
Permanent part time & casual opportunities available
Pay Rate
SSIA Level 4
Shift Pattern
Day Shift
Key Responsibilities
Conduct routine patrols and security checks
Maintain a visible security presence to deter theft and anti-social behaviour
Monitor CCTV and on-site activity, identifying and responding to risks
Respond to incidents and de-escalate conflicts professionally and safely
Provide excellent customer service while supporting store operations and safety
About You
Must haveSecurity Licence,Classification 1A(Unarmed Guarding
Valid First Aid Certificate(3yearsvalidity)with current CPRCertificate(1 year validity)
Ability to clear an Australian Police Check
Strong communication and customer service skills
Ability to remain calm and professional in busy retail envi
📌 Security Officer City Of Ryde (Ryde City Council)
🏢 Certis
📍 Ryde City Council
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