City of Casey is seeking a CX Design Researcher to shape customer experiences by uncovering insights across service areas and turning them into journey maps and evidence-based recommendations.You will work with the CX Design Lead to understand customer goals, behaviours, and needs, synthesise insights, and facilitate workshops to prioritise measurable improvements for customers, employees and the organisation.
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📌 Hybrid Cx Design Researcher - City Impact (Victoria)
🏢 City Of Casey
📍 Victoria
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