About Us

ALOIS Australia is a leading Talent and Technology Solutions company, focused on helping businesses across the country build stronger teams, smarter processes, and sustainable growth.

About Us

ALOIS Australia is a leading Talent and Technology Solutions company, focused on helping businesses across the country build stronger teams, smarter processes, and sustainable growth. We work with organisations in diverse industries to deliver integrated workforce and technology solutions, from cutting-edge hiring strategies to end-to-end digital transformation. Our approach combines data, insight, and human expertise to help clients solve complex workforce challenges with clarity and confidence. Through our deep industry experience and commitment to excellence, we provide scalable, high-performance solutions that deliver measurable impact. Whether it’s onshore project delivery, workforce optimisation, or specialised technology services, ALOIS Australia ensures results that truly make a difference. From Sydney to Perth and everywhere in between, we’re driven by one purpose: to empower Australian businesses and professionals to thrive in a rapidly changing world of work. At ALOIS Australia, every challenge is an opportunity to innovate, and every partnership is built on trust, transparency, and long-term success. Job Title – Business Analyst – Customer & Account Origination (Banking) Job Location – Sydney Employment Type – Contract/FTC

Role Summary

What role you will play in Team: Seeking an experienced Business Analyst with strong domain expertise in Customer and Account Origination within banking transformation programs. Experience in banking migrations, integrations, and modernization initiatives is essential. Exposure to Agentic AI and AI-assisted business analysis is desirable.

Key Responsibilities

- Gather, analyse, and document business, functional, and non-functional requirements.




- Facilitate workshops and stakeholder discussions across business, operations, risk, compliance, and technology teams.
- Create BRDs, FRDs, User Stories, Process Maps, Use Cases, and Acceptance Criteria.
- Analyse and improve customer onboarding, customer origination, and account origination processes.
- Support banking integration, migration, and platform modernization initiatives.
- Perform current-state vs target-state analysis and identify process improvement opportunities.
- Define business rules, data mappings, and migration requirements.
- Conduct impact assessments across upstream and downstream banking systems.
- Collaborate with Product Owners, Architects, SMEs, and Delivery teams to define target-state solutions.
- Support SIT, UAT, business readiness, and production validation activities.

Required Experience

- 8+ years of Business Analysis experience.
- Strong banking domain experience in Customer Origination, Account Origination, and Customer Servicing.
- Experience in banking transformation, migration, consolidation, or modernization programs.
- Strong stakeholder management and requirements elicitation skills.
- Experience with Agile delivery methodologies.
- Understanding of customer and account data migration concepts.

Good to Have

- Familiarity with Generative AI, Agentic AI, or AI-assisted Business Analysis tools.
- Exposure to AI-assisted Business Analysis tools and techniques.

Stay Connected With Us

Learn more about ALOIS in Australia, visit our webpage ALOIS Australia Follow us on LinkedIn and Instagram

EEO Statement

ALOIS Australia is committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all qualified applicants and do not discriminate on the basis of race, colour, religion, sex, age, national origin, disability, or any other characteristic protected under applicable laws. We value diversity and believe it strengthens our people, our culture, and the outcomes we deliver.

#J-18808-Ljbffr

📌 BUSINESS ANALYST – CUSTOMER & ACCOUNT ORIGINATION (BANKING) (New South Wales)
🏢 ALOIS UK
📍 New South Wales