Client Relationship & Business Development Manager – Luxury Plunge Pools

Allcast Plunge Pools is seeking an experienced salesperson, account manager or Business Development Manager to join our growing team at our new Bundall office. This role focuses on building relationships and guiding customers through the pool selection and sales process in a supportive, low‑pressure environment.

Overview

Our customers are making an exciting investment in their homes, and your role is to provide clear, guided advice and help them feel confident in their decisions. You will manage inbound enquiries and cultivate relationships with builders, developers, designers and repeat customers.

Responsibilities

- Respond to and manage qualified inbound customer enquiries.
- Guide customers through the pool selection and sales process.
- Explain pool designs, inclusions, upgrades, pricing and available options.
- Build genuine and trusted relationships with prospective customers.
- Follow up enquiries and quotations consistently and professionally.
- Develop relationships with builders, developers, designers and repeat business customers.
- Identify and nurture recent business opportunities.
- Collaborate with the Sales Manager on sales strategies and priorities.
- Provide feedback and insights from customer conversations.
- Maintain accurate customer records, notes, and follow‑up activities in our CRM.
- Communicate with customers by telephone, email, video and face‑to‑face meetings.

About You

You will be a strong communicator and relationship builder,



thriving on success and challenge. Your experience will include:

- Proven track record of business development or high‑value product sales, preferably in a luxury market.
- Strategic thinker with the ability to identify opportunities.
- Results‑driven and passionate about making a positive impact on the business.
- Highly committed work ethic, self‑motivated, able to work independently and as part of a team, with excellent interpersonal and communication skills.
- Exceptional time‑management and organisational abilities, with strong attention to detail.
- Proficient in the Microsoft Office suite (Outlook, Excel, Word); experience with Zoho and Xero is a plus.

Benefits & Package

- A competitive base salary reflecting your skills and experience.
- Generous commission on pool sales, equipment and product upgrades.
- Flexible start and finish times, with 38 full‑time hours completed Monday to Friday between 8:30 am and 5:00 pm.
- A strong flow of inbound customer enquiries.
- A supportive, positive and collaborative team environment with shared celebrations.

Join Our Team

If you are a capable and confident sales professional who enjoys building relationships and helping customers, Allcast Plunge Pools offers a stable Monday‑to‑Friday position in a fun but professional environment with strong family values.

Applying

Ready to grow with us? Submit your résumé and a short cover letter explaining why you would be a great fit.

#J-18808-Ljbffr

📌 Client Relationship & Business Development Manager – Luxury Plunge Pools (City of Gold Coast)
🏢 @
📍 City of Gold Coast