Job Title: Food and Beverage Attendants - Conferencing & Events
Position Overview
A Conference & Events Food & Beverage Attendant is responsible for delivering professional, efficient, and high-quality food and beverage service for conferences, meetings, corporate events, weddings, and special functions. The role focuses on set up, service, and breakdown of events while ensuring an exceptional guest experience in line with venue and brand standards.
This role ensures that guests attending conferences and events are well looked after, services run smoothly, and food and beverages are presented and served to a high standard.
Key Responsibilities
Event Setup & Preparation
Set up function rooms according to event orders and floor plans
Prepare tables, stations, buffets, bars, and equipment
Ensure cleanliness and presentation meet venue standards
Food & Beverage Service
Serve food and beverages during conferences, meetings, and events
Provide plated, buffet, cocktail, or bar service as required
Maintain a professional and attentive approach to guest service
Monitor tables and functions to ensure guest needs are met
Guest Experience
Greet and assist guests in a friendly and qualified manner
Respond promptly to guest requests or concerns
Work collaboratively with kitchen and event teams to ensure smooth service
Operational Support
Assist with event pack down, cleaning, and resetting rooms
Handle basic bar service if trained (where applicable)
Follow schedules and event run sheets to ensure timely service
Compliance & Safety
Adhere to food safety and hygiene standards
Follow Responsible Service of Alcohol (RSA) requirements
Maintain WHS standards and safe manual handling practices
Key Performance Indicators

- Accurate task completion




- Customer feedback
- Achieving team targets

Skills & Experience
These are the desired skills and experience for this role:

- Strong customer service and communication skills
- Ability to work as part of a team in a fast paced environment
- Professional presentation and positive attitude
- Flexibility to work varying hours, including early mornings, evenings, and weekends
- Attention to detail and commitment to service excellence

Behavioural Capabilities

- Collaboration: Accepts and appreciates other people; demonstrates courtesy and compassion; supports, encourages, and thanks others; consults, listens, and understands others; promotes diversity and builds morale, team cohesion, and collaboration.
- Communication: Understands spoken and written information; speaks and writes clearly and understandably; presents with confidence; gauges audience reaction, interest, and understanding, and adjusts communication style or content accordingly.
- Dependability: Focuses on understanding and addressing customer needs; sets ambitious standards for work quality and quantity; delivers high productivity in a focused and timely manner; structures and prioritises work activities; shows commitment to the organisation.
- Resilience: Works productively under pressure; maintains a positive outlook; controls emotions; handles failure or criticism well and learns from it.
- Adaptability: Adapts well to ambiguity, change, and diverse cultures; finds positive opportunities in these circumstances.
- Delivering Results: Sets objectives that align with team and organisational goals; develops plans, commits to timelines, and uses time effectively; anticipates, allocates, and monitors resources to deliver work requirements; documents job information.

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📌 Conference & Events F&B Specialist (Newcastle City Council)
🏢 Bendigo Advertiser
📍 Newcastle City Council