- Public Service Senior Executive Band 1 | Sydney
- Total Remuneration Package commensurate with experience within the Band 1 range
- Opportunity to lead a highly specialised regulatory function that helps shape professional standards and protect consumers across Australia.

This is a unique leadership opportunity for an experienced regulatory, legal or qualified standards practitioner to lead a specialist team through an exciting period of strategic delivery and organisational development.

Working with professional/occupational associations, consumer groups and government stakeholders across Australia, you will provide expert leadership on complex regulatory matters and drive high-quality, evidence-based outcomes.

In this role, you will:

- Lead the delivery of professional standards regulatory functions and support the statutory decision-making processes of the national Professional Standards Councils
- Drive professional standards improvements and consumer protection in the legal, audit/accounting and built environment sectors across Australia
- Build and influence relationships with senior stakeholders across government, industry and professional/occupational associations
- Identify and manage emerging risks, issues and opportunities
- Drive operational excellence, continuous improvement and strategic initiatives
- Lead, develop and support a team while fostering a culture of accountability, collaboration and high performance

About You:

You are a thoughtful and resilient leader who can navigate complexity and exercise sound judgement in challenging environments.

You will bring:

- Significant experience in regulation, legal practice, compliance,



professional standards or a related field
- Strong statutory interpretation capability and experience applying complex legislation
- Outstanding stakeholder engagement and influencing skills
- Proven people leadership experience, including developing capability and driving culture uplift
- A methodical, organised and solutions-focused approach
- The ability to remain calm and effective when managing competing priorities and sensitive issues

Closing Date: Tuesday 28 July 2026 (9:59am).

Careers at Department of Customer Service

A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on or

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

#J-18808-Ljbffr

📌 Director Professional Standards Regulation (City of Sydney)
🏢 NSW Fair Trading
📍 City of Sydney