Job Description

- Provide trauma-informed crisis response, including risk and needs assessments and safety planning.
- Deliver services grounded in a feminist understanding of the gendered nature of DFV.
- Coordinate emergency accommodation and home safety upgrades.
- Liaise with internal and external stakeholders to ensure comprehensive, holistic client support.
- Assist clients in navigating court processes and obtaining protection orders.

About the Candidate

- Tertiary qualification in a relevant human services field and/or two years' experience in the human services sector.

Skills and Competencies

- Working knowledge of DFV legislation, best practices, and trauma-informed approaches.
- Robust decision-making and case management skills.
- Proven ability to communicate complex and sensitive information effectively.
- Demonstrated cultural knowledge and ability to work respectfully and effectively with Aboriginal and/or Torres Strait Islander peoples and provide culturally appropriate advice.
- Strong understanding of trauma-informed care, intergenerational trauma, and advocacy.
- High level of digital literacy and experience with client record-keeping systems.

Mandatory Requirements

- Current QLD C Class Driver's Licence.
- Current Working with Children Check (Blue Card).
- Australia: National Police Check Clearance - at organisation expense.

Work Environment

- Advocate for and support victim-survivors of domestic and family violence.
- Level 4 under the SCHADS Award, plus generous benefits.
- Be part of a supportive, collaborative team that values your professional development.
- Contribute to meaningful work focused on eliminating domestic and family violence.
- Aboriginal and/or Torres Strait Islander applicants are strongly encouraged to apply.

About DVNQ

DVNQ is committed to delivering culturally appropriate, respectful, and holistic support to individuals impacted by domestic and family violence (DFV). Established in 1994, DVNQ operates in North Queensland,



with a mission to eliminate DFV through advocacy, innovation, and collaboration.

Our values—Integrity, Compassion, Advocacy, Innovation, and Collaboration—are at the heart of how we work with clients, colleagues, and the community. We pride ourselves on a supportive, inclusive culture where leadership is positive and every team member contributes to our shared success.

This is a Level 4 position under the SCHADS Award, with an hourly rate of $46.70‑$50.25, plus:

- Enjoy 4 weeks’ annual leave with an additional 17.5% leave loading. Plus, receive an extra 3 days of leave during the Christmas period, allowing you more time to recharge and spend with loved ones.
- Access salary packaging options up to $15,900 per annum, significantly increasing your take‑home pay by reducing your taxable income.
- Benefit from a structured induction process, regular in‑house training, and ongoing professional development opportunities. We also provide internal and external professional supervision, ensuring you receive the guidance and support needed to thrive in your role.
- Enjoy a Monday to Friday work pattern with flexible hours, helping you maintain a healthy work‑life balance.
- Participate in our dedicated team wellbeing days, designed to foster a positive and collaborative work environment.
- Access our Employee Assistance Program (EAP) for confidential support, advice, and counselling services to help you manage personal or work‑related challenges.
- A commitment to staff wellbeing is reflected in our supportive work environment.

At DVNQ, we are committed to fostering a positive, inclusive, and supportive workplace where your contributions are valued and your professional development is encouraged.

If you share our values and have the skills necessary to bring success to the role, we invite you to apply today!

DVNQ is committed to inclusivity and advocacy, ensuring equitable access and respect for all people, regardless of cultural background, age, gender, sexuality, or disability.

#J-18808-Ljbffr

📌 Specialist Domestic & Family Violence Advocate - Level 4 (Mount Isa)
🏢 North West Queensland
📍 Mount Isa