Drive strategic growth by managing key customer relationships and identifying new business opportunities!

At PLUS ES we are dedicated to helping Australian businesses optimise energy consumption through the latest metering and data services and tailored embedded network solutions.

Responsibilities

- Grow revenue by identifying and converting opportunities across metering, data, and emerging PLUS ES products.
- Lead commercial conversations, positioning additional PLUS ES products and services to broaden engagement.
- Act as the primary point of contact for assigned customers – managing enquiries, issues, and day‑to‑day support, ensuring they feel supported, informed, and confident in service delivery.
- Lead key account management, including account plans, KPI delivery, monthly performance reports and achieving annual growth targets.
- Strengthen customer relationships through proactive communication, responsiveness, and ongoing account management.
- Collaborate with internal teams to solve customer challenges and develop tailored solutions.
- Contribute to team capability by sharing insights, supporting peers, and participating in continuous improvement.
- Collaborate with PLUS ES Commercial on tenders, proposals, and new contract opportunities.
- Turn customer insights into opportunities, using a strong understanding of their needs and priorities.
- Support customer satisfaction initiatives, including NPS and CSAT surveys.

Qualifications

- Strong business development capability, proactive, commercially savvy, motivated by ambitious targets, and confident leading growth conversations.




- Proven experience in business development or key account management, ideally within the National Electricity Market (NEM) or contestable/smart metering, with understanding of market drivers, regulations, and emerging opportunities.
- Excellent relationship‑building skills, maintaining customer satisfaction, troubleshooting issues, and building trust with key stakeholders.
- Confidence in presenting, leading meetings, writing customer communications, and influencing stakeholders at all levels.
- Solid analytical and problem‑solving ability, interpreting performance data, resolving complex issues, and making informed commercial decisions.
- Collaborative mindset, working closely with internal teams (operations, I&I;, commercial) and external partners (EDMI, FSPs, ASPs).
- Strong digital capability, including experience with Microsoft Office, Power BI, Salesforce, SAP/Storm, and metering systems.

Benefits

Competitive base salary with bonus, flexible hybrid work model, permanent role, and ongoing support for career development. Benefits include salary sacrificing for electric vehicles, novated leasing, discounted corporate health insurance, access to a fitness passport, a Fit for Life program, gender‑neutral family leave, an exclusive employee staff club, and aged care support services.

If you require support with your application or reasonable adjustments for the interview process, please reach out to our dedicated Talent team at

Applications close: 2nd March 2026. Applicants must have full Australian work rights to apply.

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📌 Sales & Account Manager (City of Sydney)
🏢 Plus ES
📍 City of Sydney