There's No Us Without U. Care with Us, for Today and Tomorrow
There's no life without water, and at Urban Utilities, we live and breathe that knowledge every single day. It's why our people are so passionate about what they do and how they do it. And it's why we need people like
YOU
. Come shape our future with us and make a real and lasting impact across our teams.
Your Chance
We have an opportunity in a newly shaped
Senior Servicing Specialist – Investment & Treatment Futures
role in our
Infrastructure Planning & Delivery group.
Reporting to the Manager Futures Servicing, the Senior Servicing Specialist – Investment and Treatment Futures plays a key role in the development of Futures strategy and guidance, providing the thought leadership on matters related to the strategic approach to future servicing for treatment, emerging technology, strategy integration, and economic value and trends to enable and progress the organisation's strategic objectives and broaden the knowledge of emerging trends and issues.
The role focuses on creating, co-ordinating and delivering foresight and subject matter expertise on key topics related to treatment, emerging technology, contaminants, end of waste, strategy integration, and economic value and trends, ensuring that the strategic and future drivers for the Urban Utilities business are identified.
Some of your accountabilities will include:
Support the delivery of the Servicing Strategy to inform and translate corporate purpose, vision, value drivers & objectives as part of strategy development, applying functional expertise to test the viability of the strategy and contributing creative ideas and insights to support the strategy formation process.
Explore and develop activities in support of the watchtower process for enabling understanding and evaluating new external developments and / or emerging issues that may have an impact on Urban Utilities' strategic and servicing risks.
Evaluate emerging treatment technologies and decentralised servicing models for their economic viability, scalability,



and ability to reduce lifecycle costs or defer major infrastructure upgrades.
Develop stakeholder engagement through identifying stakeholders, finding out their needs/issues/concerns and reacting to these to support the communication of business information and decisions.
About You
We are seeking candidates who are passionate about shaping our future and, ideally, have the following qualifications, skills and experiences:
You have a growth mindset and are highly collaborative. You will pro-actively engage with stakeholders to align on objectives and deliver outcomes.
Demonstrated experience in developing complex and diverse strategic planning programs within budget and on time whilst maintaining an excellent customer and commercial focus approach.
Demonstrated experience in strategic management, contract management and project management, or alternatively, comparative experience within another relevant sector.
Tertiary qualifications in Engineering, Economics, Business, Treatment, Process and/or a range of applied disciplines.
At UU, we celebrate diversity. We genuinely believe that bringing together diversity of thoughts, perspectives and expressions is key and crucial to our success as a business. You might find you meet some, but not all, of the job requirements for this role. We'd still encourage you to apply as we we're looking for the right human being for this role - it's about so much more than ticking all the boxes!
Why Urban Utilities?
At Urban Utilities, the work we do is about so much more than the bottom line. We're a leading provider of world-class drinking water and wastewater services to the vibrant communities of Brisbane, Ipswich, Lockyer Valley, Somerset,



and Scenic Rim. As we continue to grow, we're committed to planning ahead and shaping a sustainable future around water for generations to come.
At the core of our work lies genuine care: for our team, our customers, communities, and the environment. From the flush of a toilet to major infrastructure projects and residential developments, we're dedicated to being there every step of the way.
Our HQ is in Fortitude Valley, Brisbane, but you'll find us all over SEQ - working in cool places like the SAS Laboratory in Darra, field-based depots in Eagle Farm, Acacia Ridge, Bundamba, and wastewater treatment plants dotted across the region.
We know the chance to thrive, and progress comes hand in hand with the support to balance work with life. So, you'll access an increasingly diverse range of perks and initiatives that'll help you bring the best you. Speaking of which, here's just a sample of the benefits we offer our team:
Generous Salary Packaging options, including novated leases
Corporate discounts across Health insurance, technology and more
18 weeks of paid parental leave, 15 days personal leave including two proactive wellbeing days, and an additional day of leave each year to connect with friends and family
Flexibility at UU depends on the type of work you do but could include options such as, 9-day fortnights and adaptable days. Talk to us about what flexibility means to you!
Urban Utilities is an endorsed employer for all women. See our range of benefits and policies directly at
WORK180
Visit our website to learn more about us at

How to apply
Click on the "Apply" to complete your application. Applications are open until 2nd February, however, shortlisting may commence prior to closure.
Please note: applicants will be required to undergo a Pre-employment medical, which may include Drug and Alcohol testing, as well as other background checks as part of the recruitment process for this role.
For further information please contact our Talent team at
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📌 Senior Servicing Specialist Investment And Treatment Futures (Brisbane)
🏢 Urban Utilities
📍 Brisbane