Customer Service Officer - 12-month parental leave contractWith 135+ years of experience UPG, Trimble's distribution partner for Eastern and Central Australia, specialises in providing the latest in geospatial technology solutions and innovation across a number of industries including mining, land surveying, construction, utilities and local government, transportation and logistics as well as environmental and waste management.We are part of a long established but constantly evolving group of companies made up of people with a huge diversity of skills and cultural backgrounds.
What we share is a genuine pride and enthusiasm for what we do and a commitment to celebrating our successes.About the roleThis full-time, 12‐month contract role provides coverage during a team member's parental leave.
Reporting to the Regional Manager-NSW, you will be responsible for delivering a high‐quality customer experience at our Campbelltown Office.Day-to-day ResponsibilitiesResponds promptly and professionally to the company's incoming callsEffectively schedule all allocate incoming service and repair workCoordinate with customers on equipment rental enquiries, service quotations,



and ongoing job status updatesEnsure all completed work is invoiced and closed off in a timely mannerLiaise with Sales and Technical Support teams to resolve any customer related issues and ensure customers best interests are consideredAbout youDemonstrated success in an office admin roleAbility to regularly lift and carry equipment up to 12 kg safelyEnjoy working on a schedule and facilitating tasksCompetent user of Microsoft Office SuiteExceptional at building rapport and sustaining meaningful relationshipsWhat we offerFree onsite parkingTwo extra paid leave days per yearEmployee Assistance Program (EAP) – complementary confidential sessions in counselling, wellbeing coaching, financial coaching and much, much more!
Long-term career prospects with potential for relocation and diversification within our group of companies: #brandsThis role is a perfect fit for an administration qualified looking for a role they can make their own in a growing company.Applications are shortlisted once submitted.
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📌 Customer Service Officer – 12-Month Parental Leave Contract (New South Wales)
🏢 Information Alignment
📍 New South Wales