Smartgroup is seeking a Customer Service Consultant in Australia for a 12-month maximum term contract. You will be the voice of Smartgroup, handling salary packaging claims, changes, and current applications with a focus on high-quality, first-contact resolution.
You will work across a rotating roster between 8:30am and 6pm, engaging with customers via phone and email while maintaining accurate data and delivering outstanding service.
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📌 Customer Experience Consultant - Inbound Support (12-Month) (City of Sydney)
🏢 Smartgroup
📍 City of Sydney
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