At Otto's Market Warrina, we are seeking a dedicated Customer Service Assistant to join our team in Townsville, Queensland. This temporary, casual role is essential for providing exceptional service to our customers, ensuring a welcoming atmosphere and enhancing their shopping experience. As a key member of our hospitality and catering team, you will play a vital role in maintaining our high standards of customer satisfaction.
Responsibilities:
- Greet customers warmly and assist them with their inquiries
- Handle customer transactions accurately and efficiently
- Maintain cleanliness and organisation of the service area
- Assist in stocking shelves and managing inventory
- Respond to customer feedback and resolve any issues promptly
- Collaborate with team members to ensure smooth operations
Qualifications:
- No formal education required; however, a background in hospitality or customer service is advantageous
- Previous experience in a customer-facing role is preferred but not essential
- Strong communication and interpersonal skills
- Ability to work in a rapid-paced environment and handle multiple tasks
- Basic numeracy skills for handling transactions
- A friendly and approachable demeanour
Company Overview
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