A Dymocks' education company, Dymocks Tutoring is looking to be the market leader in tutoring services for Primary and High School students. If you'd like to be involved in a recent business committed to great student outcomes, get in touch today.
Responsibilities
- Taking customer sales calls
- Responding to customer service enquiries, including support with enrolments and access to online systems
- General administration related to sales and customer service
- Keeping the hub locations in order to present the brand well to current and prospective customers
- Working as part of a team to ensure that shifts across locations are effective and complete allocated tasks
Qualifications
- Genuine, friendly, vibrant and welcoming personality
- A love of sales and meeting customer needs
- Excellent time management and organisational skills
- Good written communication skills and a high degree of attention to detail
- Must have or be able to obtain a current Working with Children Check or equivalent
- High level of proficiency with office productivity software
Desired Qualifications
- Proficiency in Mandarin (highly desirable but not essential)
Location
This role will cover any of our five hubs: Parramatta, Burwood, Chatswood, Epping, and Hurstville, each conveniently located within walking distance of its respective train station.
Sales and Customer Service Officers are expected to be flexible and capable of working across multiple hubs. While you will have a primary location based on your preference, you will also be available to support other hubs as needed.
Hours and Remuneration
- Monday to Friday: 3 pm to 8:30 pm
- Saturday and Sunday: 8:30 am to 6 pm
- Mixed weekday and weekend shifts (e.g., Sunday to Wednesday or Wednesday to Saturday, inclusive)
The business operates during school terms on the same hours. Leave is generally limited to school holidays, with a 3‑week mandatory shut‑down over Christmas.
Pay and Conditions
This role is covered by the Miscellaneous Award.
Eligibility
You must have the right to work in Australia and provide evidence of this to us.
#J-18808-Ljbffr
📌 Sales and Customer Service Officer (City of Sydney)
🏢 Dymocks Tutoring
📍 City of Sydney
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.