Equinix in Australia is seeking a Customer Success Manager to drive engagement, satisfaction and retention across the customer lifecycle. You will partner with post‑sales teams to resolve pain points, educate customers on product value and identify upsell opportunities.
You will own onboarding, adoption, renewals, and cross‑functional collaboration with Delivery, Support, Sales, Marketing, Product and Operations to deliver world‑class customer experiences.
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📌 Customer Success Manager II — Growth & Retention (City of Sydney)
🏢 Equinix
📍 City of Sydney
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