Service Advisor — 4 Day Week — $85K–$95K + Bonuses

We're Not Hiring a Mechanic With a Headset

We hire someone outstanding with people. We'll teach you the cars.

Ramp Auto Group is a European and performance specialist workshop in Balcatta. We're looking for a Service Advisor to run our front-of-house.

What's in it for you

$85,000–$95,000 base plus KPI-based bonuses on retention, customer satisfaction and efficiency

No unpaid overtime. If the workload doesn't fit in the day, that's on us to fix

High-end European and performance clientele who want to be informed, not upsold

A small, tight team that backs each other, not a call centre floor

About the role

This is a commercial, relationship-driven role, not a reception desk. You'll be the main point of contact for every customer who comes through our doors: quoting, authorising, and communicating work clearly, then following it through to completion. Get it right and customers come back for years. That's why we pay properly for it, and why we're picky about who does it.

What you'll do

Be the calm, clear point of contact between customers and the workshop

Quote, authorise and communicate work accurately and transparently





Manage bookings and daily workflow alongside the technicians

Translate technical information into plain English customers actually understand

Catch problems early, before they become complaints

Own your numbers: retention, satisfaction, and efficiency

What you'll bring

Genuine sales and relationship-building instinct

Experience in a customer-facing role: sales, hospitality, retail, real estate, or automotive

Confidence handling conversations about cost and value

Comfort with digital workshop systems (we'll train you on ours)

No ego, no drama. Just pride in doing the job properly

Automotive knowledge is a bonus, not a requirement. We'll teach you the technical side. What we can't teach is how you handle people.

About Ramp Auto Group

Since 2011, Ramp Auto Group has grown from a small BMW-focused workshop into a trusted European and performance specialist. We're small enough that you're not a number, and structured enough that you always know what's expected of you.

How to apply

Click apply and tell us about a time you turned a hesitant or frustrated customer into a loyal one. That story matters more to us than your CV.

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📌 Service Advisor — 4 Day Week — $85K–$95K + Bonuses (City of Stirling)
🏢 Ramp Auto Group
📍 City of Stirling