Telstra Retail: Full Time Customer Service & Sales Consultant (Raymond Terrace)

Ready to make a difference? Join our iconic team at Telstra. As a Retail Customer Service & Sales Consultant, you'll help customers find tech solutions that enhance their lives and work for an iconic Aussie brand.

What You'll Be Doing:

- Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
- Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
- Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.

Collaborate and Contribute:

Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Salary and Benefits:

- Annual Fixed Remuneration: $64,915.20 per year (Junior rates apply for those under 20 years of age).
- Penalty rates: Additional 25% for weekday hours worked after 6 PM, 25% for hours worked on Saturday, 100% for hours worked on Sunday and 150% for hours worked on public holidays. 12% superannuation included.
- Variable Remuneration: Eligibility, calculation and payment will be determined by the Variable Remuneration plan's rules (which may change from time to time). First 2 months guaranteed while you learn on board.
- Generous Discounts: 30% off Telstra services and exclusive offers with over 240 brands and partners.
- Leave Options: 16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave.
- Training & Career Growth Opportunities:



Access over 17,000 learning programs with Linked In Learning, and develop your career with the Future Ready program.
- Flexibility: Flexible working hours and a supportive approach to parental leave – do it your way!
- Recognition & Rewards: Monthly performance rewards and a range of recognition programs.
- Inclusive Culture: Diverse and inclusive team where everyone's unique perspective is valued.

How We're Looking For You?

- Great Communication Skills: Natural at connecting with people and making their day better.
- Solution-Oriented Approach: Think on your feet and tailor solutions for each customer.
- Sales Drive: Motivated to achieve and exceed sales targets and KPIs.
- Passion for Learning: Eager to grow and develop skills in a dynamic environment.
- Resilience and Positivity: Can‐do attitude, even when things get busy.
- Customer-Facing Experience: Previous experience is a plus but not required – bring enthusiasm and we'll teach you the rest!

How to Apply:

Ready to kickstart your journey with us? Click "Apply Now" to submit your application! After applying, keep an eye out for an email from our partner, Hire Vue, to complete the next step in our assessment process.

When you become part of the Telstra team, you're joining a brand that celebrates diversity and inclusion. We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive.

Job Details:

- Seniority level: Entry level
- Employment type: Full-time
- Job function: Customer Service
- Industry: Retail Appliances, Electrical, and Electronic Equipment
- Location: Hunter, Victoria, Australia

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📌 Telstra Retail: Full Time Customer Service & Sales Consultant RAYMOND TERRACE (Bendigo)
🏢 Telstra
📍 Bendigo