Travel Trade Recruitment provided pay range

This range is provided by Travel Trade Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

A$78,000.00/yr - A$78,000.00/yr

Direct message the job poster from Travel Trade Recruitment

Are you an experienced leader within the travel industry looking to take the next step in your career in 2026?

This is an exciting opportunity to join a well-established travel wholesaler where you will lead a high-performing reservations team and help deliver exceptional service to travel agents and their clients.

In this role, you’ll lead a reservations team, developing their skills, lifting service standards, and supporting them to meet performance goals while keeping daily operations running smoothly.

What You’ll Do:

- Lead, coach and develop a team of reservation consultants to deliver outstanding service and meet performance targets
- Oversee daily operations of the reservations team, ensuring smooth workflow and high service standards
- Support sales performance by managing team KPIs, monitoring results, and taking calls where required
- Foster a positive, collaborative, and motivated team environment
- Assist with recruitment, onboarding, and ongoing staff development
- Handle escalated enquiries and provide solutions to complex issues




- Collaborate with peers across the business to ensure consistent service delivery

What We’re Looking For:

- Experience managing a team in the travel or tourism sector
- Strong coaching and people management skills, including setting KPIs and driving performance
- Excellent customer service and sales experience
- Ability to think proactively, solve problems and create a productive, fun, and results-driven workplace
- Strong communication, planning, and organisational skills

Why You'll Love It:

- Competitive Salary Package
- Amazing staff travel discounts and industry perks
- Ongoing training and professional development opportunities
- Inclusive, team-oriented, and supportive team culture

Apply Now or email your CV to

For a confidential chat, call

Seniority level

- Seniority level

Not Applicable

Employment type

- Employment type

Full-time

Job function

- Job function

Sales, Customer Service, and Management
- Industries

Travel Arrangements, Hospitality, and Airlines and Aviation

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Product Guide (Retail Sales Associate)- Full Time

Sydney, New South Wales, Australia 3 days ago

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📌 Travel Team Leader (City of Sydney)
🏢 Travel Trade Recruitment
📍 City of Sydney