Virgin Australia Group is seeking a Customer Advocacy Specialist to resolve highly sensitive customer issues while balancing regulatory obligations and commercial priorities. You will work with senior leaders and operations teams to deliver fair outcomes with empathy and sound judgement.
You will manage end-to-end investigations, prepare skilled responses, and contribute to continuous improvement across the Customer Advocacy function in a energetic aviation workplace.
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📌 Customer Advocacy Specialist Hybrid With Travel Perks Melbourne
🏢 Virgin Australia Airlines
📍 Melbourne
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