Hours: Monday to Friday, 8:30am–4:30pm
Location: North Gosford, NSW
Hourly Rate: $28–$32 per hour (depending on experience)
Coastal Orthopaedics North Gosford is a well-established and fast-paced specialist practice seeking a reliable, enthusiastic, and patient-focused Medical Secretary to join our team on a 12-month maternity leave contract. There may be the possibility of extending the position beyond the initial contract period.
This is primarily a phone-based, full-time role, ideal for someone who thrives in a busy setting and enjoys helping patients navigate their care.
About the Role
As the first point of contact for our practice, you will play a key role in delivering exceptional patient service while ensuring the smooth day-to-day operation of our busy specialist clinic.
Key responsibilities include:
Managing a high volume of incoming calls
Booking appointments and coordinating patient schedules
Triaging referrals and ensuring timely follow-up
Handling patient enquiries with professionalism, clarity, and empathy
Explaining surgery quotes and assisting with related questions
Maintaining accurate patient records and completing administrative tasks
Daily use of Blue Chip and Medical Director software
About You
We are looking for someone who is:
Reliable, punctual, and able to commit to five days per week
Enthusiastic, eager to learn, and comfortable working in a fast-paced environment
Professional with an excellent telephone manner
Confident multitasking and managing competing priorities
Highly organised with robust attention to detail
Experienced in medical administration (preferred but not essential)
Familiar with Blue Chip and Medical Director software (highly regarded)
What We Offer
A supportive and friendly specialist team
Monday to Friday hours with no weekend work
The prospect to work in a respected orthopaedic specialist practice
Competitive hourly rate of $28–$32 per hour, depending on experience
A 12-month maternity leave position with the possibility of extension
If you are a positive, committed individual who enjoys working in a busy clinical environment, we would love to hear from you.
Please apply with your resume and a brief cover letter to @cosi.com.au
📌 Medical Secretary– 12m Maternity Leave Contract With Possibility Of Extension Springfield
🏢 Coastal Orthopaedics and Sports Injuries
📍 Springfield
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