Early Stage Collections Specialist Kick start your career with OnDeck

Recent graduates with experience in contact centre, collections or sales - this role is for you!

Looking to launch your career in financial services? At OnDeck, we see collections differently. It’s not about pressure - it’s about people, problem solving and real conversations that make a difference for Australian small businesses.

This is a great entry level chance for recent graduates or candidates with 6–12 months’ experience in a call centre, customer service or collections workplace who are ready to learn, grow and build a long term career.

About the Role

As an Early Stage Collections Specialist, you’ll manage your own portfolio of customers, working closely with them to understand their situation and agree on realistic, positive outcomes. You’ll be supported by a high energy, collaborative team and hands on leaders who are invested in your development.

Why OnDeck
Clear career progression across collections,



credit and broader commercial roles
Ongoing learning & development, coaching and on-the-job training
Award winning culture (Top 5 Employer, 5 years running)
CBD location, wellbeing initiatives and regular team events

What You’ll Be Doing
Graduates or candidates with 6–12 months’ experience in a call centre, collections, customer service or sales role
Confident communicators who are empathetic, resilient and solutions-focused
A positive attitude and willingness to learn
Team players who thrive in an energetic, performance-driven setting
Salesforce experience is a bonus, but full training is provided

Ready to start your career somewhere that invests in you from day one?

Apply now and join a team where every conversation can help a small business move forward.
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📌 Collections Specialist City Of Sydney (Australia)
🏢 OnDeck Australia
📍 Australia