Mid North Coast NSW (Work from Home + Monthly Kempsey Clinic)
Casual | 1–2 days per week | Immediate Start
Chatswood ENT is an established specialist ENT (Ear, Nose & Throat) practice providing high-quality care across Sydney and regional NSW. We are expanding our services on the Mid North Coast and are looking for a friendly, organised and reliable Medical Receptionist / Medical Administrator to join our team. If you have a great
phone manner, strong multitasking skills, and a passion for patient care
, we'd love to hear from you!
This is an ideal opportunity for someone living on the Mid North Coast who enjoys working independently from home while remaining part of a supportive and experienced team.
About the Role
This is a casual position working approximately
1–2 days per week
, with the opportunity for additional hours to provide leave cover or as our regional services grow.
The role is primarily
work from home
, with
attendance required at our monthly specialist clinic in Kempsey
to provide face-to-face reception support.
Working remotely, you will use cloud-based practice management software, phone systems and online communication tools to support our doctors and patients.
Key Responsibilities
Patient Support
: Greet patients, check them in/out, and ensure a smooth experience
Phone & Appointment Management
: Answer calls, book, and arrange patient appointments
Admin & Correspondence
: Process emails, manage patient records, and confirm upcoming clinics
Billing & Claims
: Handle payments, Medicare/DVA/ADF/workers' compensation claims
Clinic Preparation
: Assist with reception duties, support doctors, and manage daily tasks
Public Hospital List:
Submit and manage admissions to the doctor's public waiting list




What We're Looking For
Attention to detail
– Accuracy in admin and patient care is essential
Strong computer skills
– Fast, efficient, and adaptable to new systems
Excellent English skills
– Clear communication, both written and spoken
Friendly & qualified personality
– A positive attitude and a passion for patient care
Multitasking & flexibility
– Ability to handle a busy environment and cover shifts as needed
Bonus Skills (Preferred but Not Required)
Prior experience in
medical reception, GP clinics, allied health, dental, or call centers
Ability to accept and give
constructive feedback
to improve patient experience
Enthusiasm for
teamwork and collaboration
Strong
customer service skills
Why Join Us?
Flexible shifts
(minimum 2 days/week, up to 5 for holiday cover (phones only))
Supportive, team-oriented work environment
Full training provided –
Prior medical reception experience preferred but not required
Work in a rewarding healthcare setting
How to Apply
Send your
CV and a cover letter
telling us:
What makes you a great fit for medical reception
Why you're interested in working in a medical practice
Your
availability for shifts
Where you live on the mid-north coast
Applications without a cover letter will not be considered.
We look forward to hearing from you!
Job Type: Casual
Pay: $***** – $***** per hour
Ability to commute/relocate:
Kempsey NSW: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
Have you attached a cover letter as requested?
Experience:
Medical admin: 1 year (Preferred)
Reception: 1 year (Preferred)
Work Authorisation:
Australia (Required)
Work Location: Hybrid remote in Kempsey NSW

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