Join Roshana Care Group
Roshana Care Group is a leading aged care provider dedicated to delivering high-quality, compassionate care across Australia.
With our head office in Western Australia and facilities in WA, QLD, NSW, SA, and VIC, we have been proudly supporting older Australians for more than 20 years.
Guided by our values of Compassion, Respect, Communication, Teamwork, and Integrity, we foster communities where residents and staff feel valued, supported, and empowered every day.
At Roshana Care Group, we enrich lives through genuine care and meaningful connection
About the Role
We're looking for a Billing Support Officer to join our team and help keep our financial processes running smoothly.
This role is all about supporting the billing function behind the scenes - making sure invoices are accurate and timely, accounts are reconciled, and records are kept in great shape.
It's a role for someone who's organised, detail-oriented, and comfortable juggling multiple tasks while working closely with others.
What You'll Be Doing
Your main focus will be supporting the billing team with day-to-day financial administration.
This includes preparing and issuing invoices, reconciling bank transactions, following up outstanding accounts, and assisting with payment processing.
You'll also help maintain accurate financial records and ensure documentation is compliant and up to date.
You'll regularly respond to billing queries from residents, families,



and internal staff, so a clear, calm and helpful communication style is significant.
From data entry to filing and system updates, you'll play a key role in keeping the billing function organised and efficient.
While the role is billing-focused, you may occasionally assist with basic admissions-related paperwork where it intersects with fees or resident accounts.
You'll also be encouraged to suggest improvements to processes and may be asked to help with other administrative tasks as needed.
What We're Looking For
Ideally, you'll have previous experience in finance support, with experience in aged care or health care seen as a bonus.
You're comfortable using Microsoft Office and open to learning new systems.
Most importantly, you're reliable, detail-focused, and enjoy working as part of a team.
A compassionate and professional approach when dealing with residents and families is essential.
What You'll Get
• A competitive salary aligned with your experience
• Ongoing training and opportunities for career development
• Access to our Employee Assistance Program
• A supportive, inclusive workplace where your ideas and contributions are valued
How to Apply
Hit 'Apply' and upload your resume and a short cover letter.
We appreciate every application, but only shortlisted applicants will be contacted.
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📌 Billing Support Officer - Aged Care/Retirement Living L Burswood Wa (Perth)
🏢 Roshana Care Group
📍 Perth