Responsibilities
Provide End-to-End Test Workplace consultation throughout the Testing phases.
Develop Test Workplace Management Strategy in collaboration with Client Stakeholders.
Map test workplace landscape, conduct health-check setup and monitoring.
Coordinate and track Enterprise Release.
Triage and resolve Incident, Problem and Service Requests.
Leverage extensive experience with ITSM processes and associated ticketing tools (ServiceNow, JIRA, etc.).
Hold ITIL certification (preferred).
Qualifications
Minimum 8 years of relevant experience.
Experience with ITSM processes and ticketing tools (ServiceNow, JIRA, etc.).
ITIL certification is preferred.
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📌 Senior Consultant City Of Sydney (Australia)
🏢 XPT Software
📍 Australia
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