Responsibilities
Service and maintenance of Honeywell and third-party equipment (as per trade expertise)
Configuration, Diagnoses Fault, repairs and Programming of building services (e.g. CCTV, Type 1A, Access control and Third-Party Systems).
Software load and Configuration of Honeywell Systems and other systems as required.
Minor Project management of service projects and small works including high level of management of customer and ensuring project milestones are achieved.
Technical consulting, design and implementation of Honeywell Systems leveraging off your Honeywell and Industry product knowledge to the service business and customers (existing and current). This includes pre-sales support to the account team and technical lead on implementation projects.
Contract Retention and New client contact.
Ensuring customer satisfaction through direct liaison with client representatives, customers and service recipients, Customer surveys and NPS targets.
Site audits.
Ensure Playbook activities are completed for the team each month.
HSE assessments are carried out and updated annually for all contracts and projects.
HSE Safety Plans are available at all sites as required.
Experience & Capabilities
Intermediate to high computer skills
Supervisor Trade Certificate an advantage
Electrical Associate Diploma or higher an advantage
Able to hold/maintain Government security clearance if required
Must have a full Australian Driver's Licence
Fault finding and repairs to electronic equipment
Gallagher experience preferred
At least four years’ experience with Honeywell/Non-Honeywell security systems and products across systems.
Strong experience in building (Security) Systems including troubleshooting, fault finding and problem diagnosis.
Security license.
Equal Prospect
Honeywell is an equal prospect employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.
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📌 Lead Field Service Technician City Of Ryde (Australia)
🏢 Honeywell Technologies
📍 Australia
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