If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even more positive and powerful for the future. Help people create their tomorrow, while you create yours We help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we've been doing it for over 170 years. As our Operational Governance Change Delivery Manager, you'll play a pivotal role in strengthening operational resilience and regulatory compliance across AMP's Investments business. Working at the intersection of operations, risk, governance and change delivery, you'll lead complex business‑critical initiatives that help AMP adapt to evolving regulatory requirements while improving operational effectiveness and customer outcomes. If we do our job well, we genuinely add to the prosperity of our country and its people.

How you'll make an impact

- Lead the interpretation and implementation of regulatory and policy changes impacting AMP Investments, with an initial focus on APRA's CPS 230 Operational Risk Management requirements
- Translate complex regulatory obligations into clear operational requirements, ensuring business processes,



controls and governance frameworks remain effective and compliant
- Drive end-to-end change delivery, including impact assessments, implementation planning, dependency management and risk assessments
- Partner with Investment Operations leaders and key stakeholders to embed sustainable process and control improvements across the business
- Strengthen operational resilience through enhanced Material Service Provider governance, business continuity arrangements and reporting obligations.
- Monitor implementation progress, resolve issues and prepare governance papers, risk assessments and executive‑level reporting for senior stakeholders and governance forums
- Influence and collaborate across a broad stakeholder network to deliver outcomes that protect member interests and support AMP's strategic objectives.

What you will bring to the team

- 5+ years' experience within financial services in investment operations, risk, compliance, project delivery or a related discipline
- Solid project and change management capability, with experience delivering complex regulatory or operational change initiatives
- A solid understanding of investment or wealth management operations and end-to-end operational processes




- Exposure to key investment operations functions such as custody, fund administration, unit pricing and third‑party service provider management
- Knowledge of financial services regulatory frameworks, operational risk management practices and APRA prudential standards, particularly CPS 230
- Strong analytical and critical thinking skills, with the ability to solve complex problems and implement practical solutions
- Exceptional stakeholder engagement, relationship management and influencing skills, including the ability to work effectively with senior leaders
- Excellent written and verbal communication skills, with the confidence to present complex information clearly and persuasively
- Relevant tertiary qualifications in business, finance or a related discipline

You’ll thrive here if you can adapt from BAU to the ambiguous with ease. Change is never easy, so bring your commitment, grit and growth mindset. Because we run lean, you'll be expected to jump in and deliver across a variety of areas. Meaning, you'll be closer to the action and executive decisions that influence where we go next. If you're someone that can hold your own, you'll find AMP quite liberating.

We believe in the power of inclusion and diversity. We're dedicated to fostering inclusion, diversity, and a warm feeling of belonging at AMP. It sparks creativity, ignites innovation, and turns up the dial on the quality of our decisions and performance. This not only makes our workplace more engaged, but also leads to better connections with our customers.

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📌 Operational Governance Change Delivery Manager (City of Sydney)
🏢 Amp
📍 City of Sydney