Insulet Corporation is seeking a Senior Customer Care Specialist to support OmniPod customers with inquiries such as orders, reimbursements, shipping status and warranty. The role collaborates with physicians, insurers and internal teams to ensure explicit communication and HIPAA compliance.
Responsibilities include processing orders, managing prior authorizations, and documenting interactions while contributing to workflow improvements and a high level of customer satisfaction.
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📌 Senior Customer Care & Reimbursement Specialist (New South Wales)
🏢 Insulet
📍 New South Wales
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