As aService Advisor, you will provide an outstanding experience to our loyal, valued customers by organising service bookings and liaising with guests, costing and invoicing repairs andworking closely with the workshop and parts department. Responsibilities will include but not be limited to;
- Communicating vehicle symptoms and fault rectifications toservice clients in a manner that can be easily understood
- Obtaining accurate parts and labour prices
- Encouraging ourclients towards service offerings where appropriate to their individual motoring needs
- Keeping clientsup to dateon the servicing of their vehicle
- Handling complaints and ensuring prompt issue resolution
- Preparing invoices and closing allocated repair orders in a timely manner
About you
- Excellent customer service and presentation skills
- Solid organisational skills / follow processes and procedures
- Competency with IT systems / ERA experience a plus
- Calm and efficient / maintain high work standards and accuracy
- Strong relationship-building ability / grow business
- 2+ years Mercedes-Benz or prestige/luxury market services advisors experience
- A valid driver's licence
What's in it for you?
- Competitive salary + Commission + Company vehicle
- Fun & exciting working environment!
- Maternity/Paternity Leave
- Monday to Friday | NO WEEKEND WORK!
- A chance to work for a luxury brand
About LSH Auto Australia:
LSH Auto Australia is the largest authorised Mercedes-Benz retail group in Australia.Operating in the capital cities of Sydney, Melbourne, and Brisbane, we are part of the world’s largest Mercedes-Benz passenger vehicle dealer group with more than 270 premium retail outlets across over 110 cities worldwide.
Successful applicants will be contacted by our Hr team within the next 2-3 days.
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📌 Service Advisor - Mercedes-Benz Sydney - LSH Auto Australia | Expr3ss! (New South Wales)
🏢 LSH Auto Australia
📍 New South Wales
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