A leading Australian member-owned organization is looking for a First Nations Team Manager for their Service Contact Centre in Parramatta. The role involves leading a high-performing team, providing culturally appropriate mentorship, and managing escalated customer inquiries. Candidates should identify as Aboriginal and/or Torres Strait Islander, with solid leadership and customer service experience. This is a full-time position aimed at enhancing cultural safety and excellence in service delivery. Apply now to make a difference in your community.
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📌 First Nations Contact Centre Team Lead (City of Parramatta Council)
🏢 My NRMA
📍 City of Parramatta Council
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