People and Culture (P&C;) Wellbeing Manager

Joyful Souls Support Pty Ltd – Alice Springs NT

PURPOSE of THE ROLE

The People and Culture (P&C;) Wellbeing Manager within Joyful Souls Support is an identified leadership role. You will be responsible for employee engagement, psychological safety, and holistic wellbeing initiatives. In addition, the position will oversee Human Resources functions, leading staff to maintain NDIS Practice Standards and the rights of participants who access supports and services.

Position: People and Culture Wellbeing Manager

Employment Type: Full-time In-office

Location: Head Office, Alice Springs, Northern Territory.

Reports to: CEO

Salary Range: $130,000 – $150,000

ESSENTIAL – Full Legal right to work in Australia.

You will have the chance to work with an outstanding and highly engaged team, build and grow your career with inclusive leadership.

In addition, we offer:

- Access to free confidential counselling and support via our Employee Assistance Program (EAP)
- Salary Sacrifice

OUR STORY

What began as a small, local support has grown into a trusted, community-led registered NDIS provider in Central Australia. Today, our diverse team works with people living with disability and their families, coordinators of supports and trusted partners to support genuine choice and control, to build independence, encourage fun, friendship and growth.

WHO WE ARE

Joyful Souls Support:

We envision communities where genuine connection fuels care, courage and compassion. We see a future where every person feels seen, heard and supported and where positive ripples of change flow outward to transform lives across Central Australia and beyond.

Joyful Souls Support:

Our mission is to brighten lives and empower people through choice, connection,



cultural respect and genuine care. We invest deeply in our team and community and together we deliver safe, high-quality support and create meaningful, lasting impact for people with disability across Central Australia.

Joyful Souls Support:

Our values are, we provide excellence in CARE, we are building an inclusive COMMUNITY, we CHAMPION CONTRIBUTION and CAREERS, we influence positive CHANGE and we are CAPABLE.

https://www.joyfulsouls.com.au/

This role is essential to creating a people-centred, rewarding and inclusive workplace where all employees feel valued and motivated. Responsibilities include ensuring legal compliance, and leading initiatives to improve staff satisfaction, performance and retention.

WHO YOU ARE

You understand your professional purpose, you are highly organised, with the ability to juggle multiple priorities and deadlines. A confident communicator with excellent interpersonal skills. Tech savvy, comfortable working across systems, data and communications. A proactive, solutions-focused mindset and a genuine passion for developing people.

YOUR VALUES - HUMAN SKILLS

YOUR COMPETENCIES

Knowledge and behaviours that lead you to be successful in a job

- Culturally aware

SELECTION CRITERIA

1. Purpose Statement - What is your purpose in business? Why you do what you do?

2. Care - In what ways do you show genuine care for those you work with or support?

3.



Servant leader- How have you put the needs of your team or others before your own, and what was the impact?

QUALIFICATIONS (LEARNING & DEVELOPMENT) SELECTION CRITERIA

4. Minimum three years of Human Resources experience including qualifications - Bachelor-level degree or a Certificate-level course in human resources, business management, disability support, social work and/or welfare work.

TECHNICAL SKILLS - CORE RESPONSIBILITIES SELECTION CRITERIA

5. Knowledge and Understanding of a Values- Based Recruitment and Performance Management Framework.

What do you understand about Values-Based Recruitment? Have you worked in an organisation that had VBR?

6. Responsible for managing HRMS ‘people’ systems.

What regular checks do you perform to ensure HRMS ‘people’ data accuracy?

7. Coordinate with strong proficiency in HRMS.

Which HRMS platforms have you used, and for what HR functions?

TECHNICAL SKILLS – PERFORMANCE – LEADERSHIP SELECTION CRITERIA

8. Partner with leaders to develop workforce and people plans that enhance employee engagement, wellbeing, capability, and participant outcomes.

What processes do you use to ensure people plans align with organisational goals?

TECHNICAL SKILLS - CULTURE (ACCOUNTABLE) SELECTION CRITERIA

9. Build and maintain a solid, high-performance culture

What strategies are most effective in fostering a high-performance culture within the organisation?

ESSENTIAL REQUIREMENTS SELECTION CRITERIA

10. Legal right to work in Australia

What are your legal work rights in Australia?

11. Current NDIS Worker Screening Check or willing to obtain

12. Primary form of ID and secondary form(s) of ID with a value equal to 100 points of ID

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📌 People and Culture (P&C) Wellbeing Manager (Alice Springs)
🏢 Joyful Souls Support
📍 Alice Springs