SPARE PARTS & ACCESSORIES ASSISTANT - SNOWY RIVER CARAVANS WANGARATTA

FULL TIME POSITION

Snowy River Caravans Wangaratta is a family-owned caravan dealership in North East Victoria looking for an organised and customer-focused Spare Parts & Accessories Assistant to join our team on a Permanent Full Time Basis. You will help customers find the right caravan parts and accessories, support our workshop and service team, and assist with the day-to-day management of parts orders and stock.

This position may suit someone working in a caravan dealership, a mechanical business, a car dealership, a retail parts business, or even someone with great personal skills who is willing to learn!

YOUR RESPONSIBILITIES:

• Assisting customers with spare parts and accessory enquiries in person, over the phone and by email.
• Identifying and recommending suitable caravan parts and accessories.
• Researching and finding the right part for the right van.
• Ordering parts from manufacturers and suppliers.
• Following up outstanding orders and keeping customers (external and internal) updated.
• Receiving, checking, labelling and putting away incoming stock.
• Maintaining accurate stock levels and completing regular stocktakes.
• Organising and preparing parts and accessories required by the workshop and service team
• Processing invoices, purchase orders and other relevant paperwork
• Keeping the parts and accessories display areas clean, organised and well presented




• Assisting with the merchandising and promotion of accessories
• Supporting the wider dealership team when required

ABOUT YOU

• Friendly, qualified and confident communicating with customers
• Organised and able to manage several orders and enquiries at once
• Comfortable using computers, email, point-of-sale and inventory systems
• Accurate with stock, paperwork and order processing
• Reliable, positive and willing to help wherever required
• Able to follow processes while also using common sense
• Comfortable working in a busy, hands-on dealership environment
• Physically capable of receiving, moving and organising parts and accessories

Previous spare parts, retail, automotive, caravan, warehousing or customer service experience would be helpful, but it is not essential. Training will be provided to the right person.

A current driver’s licence is required. A forklift licence would be advantageous but is not essential.

THE DETAILS

• Full time permanent employment
• 5 days per week (Monday - Friday 8:30AM > 5:00PM)
• Approx. 3 Saturdays per month (9:30AM > 12:30PM)
• Bonus structure to be provided
• Package starting from $55,270 + Bonus structure
• 4 weeks annual leave
• Annual Close down period over Christmas

If this sounds like you — we’d love to hear from you.

Apply via seek with a cover letter AND resume.

Respectfully, no agencies

📌 Spare Parts & Accessories Assist. - Full Time - Snowy River Caravans Wangaratta
🏢 Snowy River Caravans Wangaratta
📍 Wangaratta