Cruise Product Manager - Broadbeach, QLD (City of Gold Coast)

Cruise Product Manager - Broadbeach, QLD (City of Gold Coast)

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Cruise Product Manager - Broadbeach, QLD

We’re seeking an experienced Cruise Product Manager with a passion for all things cruising to join the My Cruises Product Team and play a key role in the development and execution of our cruise holiday packages. Reporting to the Cruise Product Development Director, you’ll be responsible for delivering compelling, competitive, and conversion-ready cruise products that meet the expectations of today’s cruise travellers.

Day in the life

- Product Strategy & Development
- Create and deliver high-performing cruise packages
- Conduct market research and identify trends
- Combine cruises with land touring, flights, hotels, and extras
- Ensure packages meet margin, brand, and customer expectations

- Supplier Management & Contracting

- Manage relationships with cruise lines, hotels, and land operators
- Secure competitive pricing and exclusive inclusions
- Ensure content accuracy and seasonal updates

- Commercial Execution & Performance

- Support pricing and promotional campaigns
- Monitor booking trends and customer feedback
- Analyse margins, booking velocity, and ROI

- Operational Excellence

- Oversee accurate setup of packages in internal systems
- Collaborate with service and documentation teams
- Maintain internal product records and resources

- Customer Focus

- Build products tailored to mainstream cruise travellers
- Use customer insights to guide product development
- Ensure quality across all customer touchpoints

Who You Are

- 2+ years’ experience in the travel industry (cruise knowledge preferred)
- Strong understanding of the global cruise market
- Commercially minded and data-driven
- Organised and detail-oriented




- Strong communicator and collaborator
- Passionate about cruise travel and customer value

Why Join Us?

- Help shape Australia’s leading cruise holiday packages across the most loved global cruise brands
- Work from our beachfront HQ with hybrid flexibility and lifestyle perks
- Access to staff-only famils, trade discounts, and travel perks
- Join a growing travel brand with national and global career development pathways
- Enjoy a supportive, social team culture with regular celebrations and collaboration

Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.

Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.

Referrals increase your chances of interviewing at Ignite Travel Group by 2x

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📌 Cruise Product Manager - Broadbeach, QLD (City of Gold Coast)
🏢 Ignite Travel Group
📍 City of Gold Coast