27 Nov
Psychcentre Services
Preston
About the role
This is a Permanent Part Time ( 4 days a week Tuesday - Friday) Administration Assistant role based in Preston, VIC, 3072. As the Administration Assistant, you will be the backbone of our front-of-house operations, ensuring a smooth, professional, and welcoming experience for clients and clinicians alike.
This is a key role for someone who thrives on multi-tasking, problem-solving, and contributing to a meaningful cause. You will be providing essential administrative support to the team at Northern Psychology Centre, a leading provider of mental health services in the local community. You will be working very closely with the Practice Manager.
What you'll be doing
- Greeting and welcoming patients, answering phone calls, and managing patient enquiries with empathy and professionalism
- Manage client bookings, cancellations, and waitlists
- Assisting with the preparation of medical correspondence, reports, and other documentation
- Providing general administrative support to the clinical team as required
- Preparation of Monthly Invoices for the practice
- Intergrating and maintaining forms and templates used in our manangement software
- Ensuring a high standard of customer service and patient experience
- Process Medicare claims and other billings
- Oversee office supplies and equipment
What we're looking for
- Proven experience in an administration or reception role (healthcare or psychology preferred)
- Excellent interpersonal and communication skills, with the ability to interact with patients, clinicians, and other health professional and third party organisations with empathy and professionalism
- Strong organisational skills and attention to detail, with the ability to multitask and prioritise effectively
- Proficient in using medical practice management software and standard office software
- A compassionate and patient-centric approach, with a genuine interest in supporting the wellbeing of the local community
What we offer
At Northern Psychology Centre, we are committed to creating a supportive and inclusive work workplace that enables our employees to thrive. We offer a range of benefits, including:
- Supportive and collaborative team culture
- Meaningful work in the mental health space
- Opportunities for professional growth
- Convenient location with modern office facilities
How to Apply:
Please email your resume and a short cover letter to *****@northernpsychology.org by 19th December 2025. We encourage early applications as interviews will be held on a rolling basis.
Help us make a difference in people’s lives—one appointment at a time.
📌 Administration Assistant (Preston)
🏢 Psychcentre Services
📍 Preston
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