Apply on Kit Job: kitjobau.com/job/3pfbim

Venue General Manager - West End

Venue Leadership Roles

Venue General Manager

West End

Permanent / Full Time

QLD - Queensland

Competitive Salary + Quarterly Bonus + Perks

Drive operational success while shaping the guest experience!

Grow your career with one of Australia's fastest growing brands.

Yo-Chi was created to bring together seriously good frozen yogurt and even better energy, where a passionate team delivers joyful experiences and every guest feels welcome, valued, and inspired.

We are seeking a standout Venue General Manager to lead our much-loved West End Yo-Chi, right in the heart of one of Brisbane’s most vibrant and high-energy precincts. Known for its buzzing food scene, diverse community, and constant foot traffic. Expect outstanding vibes and often lines out the door!
Lead from the front, create exceptional guest experiences, and run the venue smooth as swirl. Inspire and grow a strong team, champion quality and safety, and take full ownership of your venue’s performance and results. If you're driven by empowering people, building high-performing teams, and making real impact, we want you on our team.
What you’ll be doing:

Lead by example – deliver outstanding guest experiences and set the standard for your team

Coach & inspire – motivate and develop your team to perform at their best

Drive standards – uphold excellence in service, quality, safety, and presentation





Financial accountability – manage labour, COGS, and P&L; to deliver strong results

Build culture – recruit, train, and retain top talent, fostering a positive, high-performing team

Community focus – connect with the local West End community through events and partnerships to grow the Yo-Chi love

Why Yo-Chi?

Competitive salary + quarterly bonuses – your results and leadership are recognised and rewarded

Give back together – enjoy 2 paid volunteer days each year

Career acceleration – we’re growing fast and developing leaders along the way

Flexible roster – day and night shifts

Free Yo-Chi every shift (plus generous discounts)

Culture worth sticking around for – team connection is at the heart of everything we do

Wellbeing first – access to our Happiness Hub for wellness, learning, and support

Be part of one of Australia’s fastest-growing hospitality brands

Who we’re looking for:

An experienced leader in hospitality or retail, ideally in high-volume environments

Confident managing financial performance (labour, COGS, budgets, P&L;)

Energetic, resilient, and motivated to grow with Yo-Chi

Ready to make a real impact? Apply today and take the next step in your leadership journey at Yo-Chi West End!
Want to get a feel for what we’re about? Check out our website, follow us on Instagram @iloveyochi, or swing by a venue and soak up the vibes!

Apply on Kit Job: kitjobau.com/job/3pfbim

📌 Venue General Manager - West End
🏢 Yo Chi
📍 West End