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Requisition ID 15031 - Posted 20/04/2026 - Job Function (1) - Tenure Status (1) - Employment Status (1)

- Help ensure business applications support Council services and community outcomes
- Full time ongoing position
- $101,985 - 110,964 per annum (Plus super and RDO)

The City of Boroondara is seeking a Functional Analyst to join our Technology Platforms team. This role acts as key interface between business users, service owners and technical teams to ensure Council’s business applications effectively support Council’s services and community outcomes. This is a hands-on role combining business analysis, stakeholder engagement, documentation and functional support across multiple applications.

A little bit about the role

The Functional Analyst helps deliver support to Council’s business applications and changes.

This role is a key link between business users, service owners and technical teams across Council to ensure applications effectively support Council services and deliver outcomes for the community. In this role you will develop and maintain a strong functional understanding of Council’s business applications and the business processes. The role supports the delivery of functional documentation and requirements gathering and coordinates complex stakeholder engagement and the provision of clear, practical functional advice across multiple systems to their leadership. This role works professionally across Council and liaises with relevant external stakeholders including vendors.

A little bit about you

You will bring experience as a Functional Analyst or Business Analyst or a similar role with strong knowledge of how systems enable business processes. You have experience gathering, analysing and documenting business and functional requirements with the ability to translate business needs into explicit functional requirements,



produce clear, accurate, and user friendly documentation and manuals. You will have experience conducting process mapping, impact analysis and supporting system changes and the ability to provide functional support for multiple applications. You have well developed communication skills and the ability to engage effectively both technical and non-technical stakeholder. You will have a proven ability to work collaboratively in a complex multi-stakeholder environment.

Experience with ERP and/or CRM systems and exposure to local government or the public sector would be highly regarded.

If you are collaborative, adaptable and motivated by improving services through the smart use of technology, we’d love to hear from you.

Want to know more?

You can connect further and gain a better insight into this opportunity by reviewing the Position Description

Employment requirements

- Applicants must have the right to work in Australia.

- Preferred applicants will be required to undergo a National Police Record Check

How to apply

Please submit your application online . All applications must be made via the online portal by 5pm Friday 8 May No applications direct to the hiring manager or from recruitment agencies will be considered.

For a confidential discussion about this position please contact Jeroen Van Weperen via email [email protected]





If you want to know more about the benefits of working for the City of Boroondara, please visit our careers website boroondara.vic.gov.au/careers

If you want to know more about the benefits of working for the City of Boroondara, please visit our careers website boroondara.vic.gov.au/careers

The City of Boroondara is committed to providing systems that are accessible to as many people as possible. We understand that this portal may not meet the needs of people who rely on Assistive Technology or have other diverse requirements. If you have any difficulty using our recruitment system, please do not hesitate to contact People Culture and Development on (03) 9278 4401 or [email protected] to allow us to help in any way we can.

Council recognises the benefits of a diverse workforce for its employees and customers. To ensure equity of access to employment opportunities, Council encourages applications from underrepresented groups including people who are from an Aboriginal and Torres Strait Islander background, people from different ages, abilities, gender identities, sexual orientation and cultural backgrounds. If you require any additional support or adjustments regarding interview arrangements, please advise the contact listed above in advance. Council is a child safe organisation and as such, some positions may require the incumbent to hold a Working with Children Check.

Working together

We are currently undertaking an exciting project that will see a transformation in the way we work and the way we serve our customers. Implementation of the Transforming Boroondara Program will provide a customer centric model of service delivery that includes technological innovation, process improvement and business system renewal - we value your input and look forward to our journey ahead.

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Apply on Kit Job: kitjobau.com/job/3i8s9y

📌 Functional Analyst (City of Boroondara)
🏢 City of Boroondara
📍 City of Boroondara