02 Dec
TECSIDE
South Melbourne
Be the joy makers of the festive season
Become a Customer Success Facilitator (aka: Robot Wrangler!) –
Are you energetic, compassionate, and excited by the idea of using technology to brighten someone’s day? We are searching for enthusiastic individuals to partner with Abi, our empathetic AI companion, and bring joy, connection, and comfort to residents in nursing homes and children’s hospitals.
Across four months december- March, lead playful group sessions, spark meaningful one-on-one conversations, and help create moments of laughter, learning, and warmth – all while representing a brand dedicated to reducing loneliness through innovation.
Monday-Friday 9am-5pm accross Melbourne metro areas
What You’ll Do
✨ Lead Engaging Group Sessions
Bring energy and fun to interactive activities with Abi – from games to simple exercises that spark conversation and connection.
✨ Create Personal, One-on-One Moments
Facilitate heartfelt interactions that make residents and patients feel seen, heard, and uplifted.
✨ Work Hands-On With Abi
No tech expertise needed – just confidence, curiosity, and a willingness to learn. You’ll operate the robot, solve simple issues, and adapt quickly in a fast-paced environment.
✨ Adapt and Personalise
Read the room, understand participant needs, and tailor activities to make every interaction meaningful.
✨ Keep Sessions Running Smoothly
Manage timing, equipment, coordination with care staff, and offer helpful feedback so we can continue improving.
✨ Be the Face of a leading Robotics company
Share our professionalism, warmth, and mission everywhere you go.
Who We’re Looking For
You’re someone who loves people – someone who lights up a room and genuinely cares about making a difference.
✔ Outstanding interpersonal skills
✔ Confident public speaker
✔ Comfortable learning new tech
✔ Energetic, outgoing, and community-minded
✔ Holds a valid driver’s license- Must be able to drive to various locations. KMs will be reimbursed
✔ Able to pass a Police Check (required for aged-care settings)
✔ Bonus points: Background in psychology, anthropology, social work, drama/theatre, caregiving, or public speaking
Whether you’ve done similar work before or you’re brand recent – what matters most to us is your heart, your enthusiasm, and your belief in our mission to spread joy through technology.
If you’re enthusiastic, compassionate, and excited about making an impact, we’d love to meet you. Join us and help create genuine moments of connection – one smile and one robot interaction at a time.
Immediate start only- Apply now
Who are we and what do we do?
At Tecside, we are Redefining the future of work for humankind.
Tecside are the partner of choice for Contract Staffing and Recruitment Services within the Oil, Gas & Energy, Mining & Resources, Rail & Infrastructure, Power & Renewables, Maritime & Defence, Industrial & Construction and Manufacturing industries. Our Client Portfolio is diverse, and we hold strong partnerships with many organisations of varying sizes globally.
As a proud RAP endorsed organisation, Tecside are committed to achieving a diverse & inclusive workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders and people from culturally diverse backgrounds. More on our Reflect Reconciliation Action Plan at
Job Information
Salary Periods: hour
Job Reference: 197356
Salary: AU$40 - AU$43 per hour + +super
Salary From: AU$40
Salary To: AU$43
Job Industries: Community Services
Job Locations: South Melbourne, Melbourne, Australia
Job Types: Contract
Job Areas: South Melbourne
📌 Community Support Workers (South Melbourne)
🏢 TECSIDE
📍 South Melbourne
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