28 Nov
@
City of Swan
Veale Auto Parts is proudly Western Australian-owned and operated, serving as the preferred trade supplier of automotive spare parts across the region. With 17 strategically located stores spanning from Joondalup to Bunbury, we continue to expand our stock range to meet the diverse needs of our customers. Our commitment to exceptional service and our extensive range of over 160,000 line items ensure that every interaction with Veale Auto Parts is met with professionalism and expertise.
About the Role
Veale Auto Parts is seeking a dedicated and experienced Assistant Store Manager to join our team in Midland.
The Assistant Store Manager will play a crucial role in assisting the running of the store in various aspects of store operations, including staff management, customer service, inventory management, and administration. This hands‑on role requires strong leadership skills, excellent communication abilities, and a passion for the automotive industry and delivering exceptional customer service.
Are you passionate about leading a team to deliver exceptional customer service and eager to join a team where your growth is supported and your contributions will make a real impact? If so, this is the role for you!
Key Responsibilities
- Coordinate and monitor daily store operations, including staff management and task allocation.
- Maintain a clean, safe and presentable store presentation for customers, at all times.
- Ensure effective stock management and stock replenishment processes and practices are followed, by monitoring store inventory levels to ensure product availability.
- Provide ongoing training, coaching and support to team members to ensure high levels of performance and customer service are maintained.
- Deliver high standards of customer service, providing additional support when required especially during peak trading periods.
- Conduct regular audits of the store to ensure compliance with company standards.
- Process sales transactions when necessary and generate daily sales reports.
- Maintain a high standard of ethics and professionalism as per company policy and procedures.
- Promptly communicate absences, operational issues or concerns to management, adhering to escalation procedures to support smooth and efficient store operations.
- Maintain a clean and organised workspace and assist with housekeeping tasks as needed.
- Ensure compliance with all road rules and vehicle maintenance policies when using company vehicles.
- Ensure showroom levels are maintained, and items are stocked appropriately.
- Demonstrate efficiency in banking and store operating procedures.
- Foster a professional image to fellow employees, customers and the community, at all times.
- Deliver and assist with training and development of team members.
What we are looking for?
- Previous experience in a leadership role dealing with car parts and trade customers.
- Passionate about cars, learning more about automotive parts and the automotive industry.
- Great attention to detail.
- Demonstrate initiative while maintaining clear team communication and promptly seeking assistance from management when encountering challenges.
- Be available to work some Saturday mornings.
- Demonstrate reliability, valuable decision making skills and conflict resolution.
What we Offer
- Access to EAP Program.
- A supportive and collaborative team culture.
If you are a motivated individual with a passion for delivering excellent customer service and supporting a dynamic team, we encourage you to apply for this exciting opportunity. Veale Auto Parts offers competitive compensation and opportunities for career growth. Join us in providing top‑quality products and service to our valued customers. Apply now!
Application Questions
- Do you have automotive sales experience?
- Which of the following statements best describes your right to work in Australia?
- How many years' experience do you have as a store manager?
- Do you have experience with inventory management?
- Do you have experience in a sales role?
- Do you have customer service experience?
- Do you have experience performing automotive vehicle services?
- Are you willing to undergo a pre‑employment medical check?
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📌 Assistant Store Manager (2IC) - Midland (City of Swan)
🏢 @
📍 City of Swan
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