Our client is an established business within the energy and utilities sector, specialising in smart metering and field services across Australia and Current Zealand.
About Your New Role
Joining a busy operations team, you'll coordinate field technicians across NSW, ensuring smart meter installations and maintenance run smoothly. This is initially a temporary role and your focus will be on resolving issues, managing urgent jobs and keeping things on track.
Key Responsibilities
- Coordinate scheduling and dispatch of field technicians.
- Manage urgent work orders and resolve scheduling issues.
- Liaise with customers, technicians, retailers and contractors.
- Coordinate appointments and site access.
- Monitor job completion and technician productivity.
- Respond to customer enquiries and maintain accurate records.
About you
- Experience in scheduling, dispatch,
customer service or operations administration.
- Strong communication and problem-solving skills.
- Organised, proactive and able to juggle competing priorities.
- Confident using Microsoft Office and business systems.
- Salesforce experience advantageous.
- Available immediately or at short notice.
What's on Offer
- $75,000 + Super (permanent salary equivalent).
- WFH every Thursday and Friday.
- Rotating Saturday roster (minimum four hours, WFH).
- Excellent training and supportive team.
- Temp role with potential to transition into a permanent role.
Additional information
- Temp role | $75,000 + Super (Permanent Equivalent)
- Work From Home Thursdays and Fridays
- Rydalmere location | ASAP Start | Extra hours available
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📌 Service Administrator (Sydney)
🏢 West Recruitment
📍 Sydney
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