We're looking for a friendly and skilled Customer Service Representative to be the welcoming face of our business. You'll be responsible for managing customer interactions, coordinating bookings, and supporting our admin team. This is a dynamic role where no two days are the same, there's always something new to learn or a challenge to tackle.
Key responsibilities
- Greet and assist customers with professionalism and warmth
- Handle incoming calls and direct enquiries appropriately
- Schedule inspections and repairs, and manage bookings
- Provide general administrative support to the team
About you
- Excellent communication and interpersonal skills
- Strong organisational abilities and attention to detail
- A proactive attitude and willingness to learn
- Previous customer service or admin experience (preferred but not essential)
About us
Geoff Richards Panel Beating is 3rd generation family owned business with a trusted name in automotive repairs known for our commitment to quality and customer satisfaction. We offer a supportive team environment and value people who bring energy, initiative, and a positive attitude to their work.