JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Shaping the future of real estate for a better world!
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people live, work, play, shop, and eat.

What this opportunity involves:
This position is in its nature proactive and focused on the technical details, to ensure the functionality of the workplace It enables the Occupant and Guest Experience based on the requirement “works every time”, while maintaining safe working practices throughout all we do

The role overseas the execution of the day to day technical requirements to support the Workplace team and our vendor partners, ensuring compliance to SOPs and SLAs

A key aspect of this role is to work hand in hand with other service partners such as Security and Dining Services, with Landlords as relevant, to deliver on consistency of service to Occupants and Guests

Key Responsibilities include:
Daily Facilities Inspections, WO management
Inspect office spaces to ensure site readiness before operation hours begins.
Conduct daily visual inspection of the M&E; Equipment alongside the Site Technical Facilities Manager.
Monitor BMS alarms, trends, and equipment status for power, cooling, and life-safety systems; maintain situational awareness and escalate abnormalities.
Act as the day-to-day point of contact for occupants/IT/operations on facility impacts, access needs, escorting, planned work notifications, and service restoration updates.
Raise Proactive WO based on inspection findings, handle users reactive WOs and adhere required SLAs achieved.
Identify needs of repair and maintenance work and engage external vendors when required.
Create/assign/close work orders, maintain asset records, update equipment histories, track SLA performance,



and keep documentation accurate (single-lines, sequences, as-builts, O&M; manuals).
Involved in the overall upkeep of plant and facilities equipment to ensure smooth daily operation by regularly inspecting all equipment rooms and other facilities and taking note of any problems using the predefined checklists.

Maintenance Management
Mobilize vendors for preventive maintenance, regular inspections to take place in offices/ critical spaces
Plan, schedule, and track PM for UPS, generators, CRAC, chillers, pumps, ATS/STS, and related assets; ensure minimal risk to uptime.
Attend site on weekends/after hours to supervise/escort vendors for preventive and corrective maintenance works (as required, typically at least one Saturday a month, rotation with Engineering team)
Follow and execute change process requirement to ensure clients compliance levels are met.
Responsible for the operations of M&E; equipment to ensure compliance with HSE and statutory requirements.
Keeps detailed records on all maintenance and repairs.

Emergency and Incident Response
Respond to M&E; alarm within the shortest time and arrive on site, within 2 hours to deal with the emergency
After hours work oversight as planned/ ad hoc basis reacting to incident rectifications
Immediate report to TFM with incident updates

Administration and reporting
Submit monthly job records
Ensure shift handover is conducted with areas of focuses, in a logged manner and clear communications
Provide direct support to requirement of Country Leaderships and key client stakeholders.

Sound like you? This is what we’re looking for:
Minimum of 3 years of building operations experience on critical infrastructure environment
Knowledge of HVAC, Fire Protection System, Electrical system and BMS system. Experienced in CRAC, UPS, Chiller plant or Data Centre operations to be an advantage for the role.
Required to be flexible to shift hours (Early mornings, late evenings) subject to business requirement, attend site as required
Good verbal and written communication skills in English
Ability to effectively communicate and interact with all levels of people
Experienced in vendor coordination with our engaged vendors, witness planned/ unplanned works
Knowledge of local Occupational Safety requirements

Perks:
Great employee discounts off fitness, wellbeing & other renowned brands
18 weeks paid maternity leave
Private Health Insurance Discounts




Active Social Club
Employee assistant program
Novated Lease for EV cars
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm
Premium offices

What you can expect from us:
As an organization, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Apply today, quoting job reference number REQ537835
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

📌 Technical Facilities Coordinator (Sydney)
🏢 Jll
📍 Sydney