Conscious Care Group Pty Ltd is a boutique NDIS provider specialising in Supported Independent Living (SIL) across the South-East Queensland region. Following a period of strong growth, we are excited to invite applications for a Service Delivery Manager (SDM) to join the team

This is a leadership role reporting to the Operations Manager, with responsibility for leading Mental Health Support Workers and SIL House Leaders, ensuring high-quality, compliant, and person-centred service delivery.

At Conscious Care Group, we pride ourselves on a supportive, values-driven culture, strong leadership collaboration, and a genuine focus on staff wellbeing, safety, and development.

About the Role The Service Delivery Manager plays a critical role in operational leadership and NDIS compliance across SIL services, including SIL, STA/MTA and SDA environments.

You will be responsible for:

Leading and supporting a team of 10+ Support Workers and House Leaders

Rostering and workforce coordination





Conducting and attending stakeholder and participant meetingsCompleting risk assessments and providing weekly/fortnightly stakeholder updates

Organising and coordinating staff training (PBSP, Restrictive Practices, etc.)

Maintaining robust NDIS compliance across services

Supporting positive culture, accountability, and quality outcomes

What We’re Looking For To be successful in this role, you will bring:

Demonstrated experience in the NDIS sector

Robust leadership and people-management skills

Sound understanding of NDIS Practice Standards and compliance requirements

Excellent communication and stakeholder engagement skills

Mandatory Requirements

NDIS industry experience

Current QLD Blue Card

Yellow Card or NDIS Worker Screening Check (NDISWC)

What We Offer

Generous Remuneration

Company Vehicle & Fuel Card

Work Laptop and mobile phone

Corporate health insurance discount

Supportive and team-oriented leadership team

Positive, inclusive workplace culture

📌 Service Delivery Manager Brisbane
🏢 Conscious Care Group
📍 Brisbane