Job Title: ServiceNow Technical Architect
Location: New South Wales (NSW) Australia
Experience: 10 Years
Job Type: Permanent

Job Summary

Job Summary

We are seeking an experienced ServiceNow Technical Architect to lead enterprise-level solution design architecture and implementation. The ideal candidate must have solid expertise across ITOM ITAM and HRSD along with relevant ServiceNow certifications.

Key Responsibilities
Design scalable secure and enterprise-grade ServiceNow solutions.
Provide technical leadership and architectural guidance.
Lead solution design and implementation across ITOM ITAM and HRSD.
Oversee ServiceNow configurations scripting workflows and customisations.
Design integrations using REST/SOAP APIs and Integration Hub.
Manage CMDB architecture service mapping and platform governance.
Ensure coding standards security performance and best practices.
Collaborate with stakeholders and technical teams.
Review technical deliverables and resolve complex platform issues.

Mandatory Skills




10 years of overall IT experience with robust ServiceNow expertise.
Proven experience as a ServiceNow Technical Architect / Solution Architect.
Solid hands-on expertise in ITOM ITAM and HRSD.
Strong knowledge of ServiceNow architecture and platform capabilities.
Experience with JavaScript Business Rules Script Includes and Client Scripts.
Expertise in REST/SOAP integrations Integration Hub and Flow Designer.
Good understanding of CMDB workflows automation and platform customisation.
Strong technical leadership and stakeholder management skills.

Preferred Certifications
ServiceNow Certified System Administrator (CSA).
Certified Application Developer (CAD).
CIS certifications in ITOM ITAM and/or HRSD.
CTA / CMA certifications are highly desirable.

Note: Candidates with enterprise-level ServiceNow architecture and implementation experience across ITOM ITAM and HRSD are preferred

📌 Servicenow Technical Architect Sydney
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