Showing 10 Desktop Support Technician Windows Mac Apps jobs in Darwin

Desktop Support Technician - Windows & Mac Apps

- Handling Different PC Operating Systems (Windows 7/8 and 10)
- Performing Hardware Software Installation (understanding of deployment tools like SCCM)
- Basic knowledge of SOE and group policies
- Printer support
- Good knowledge of MS Office tools installation & troubleshooting
- Excellent customer service and people skills
- Field experience supporting a variety of technologies and services
- Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
- Ability to manage time and resources to meet or exceed expectations in high‑profile situations while maintaining professionalism under pressure

Personal Attributes:

- Good knowledge of Infrastructure support.
- Strong analytical and problem‑solving capabilities
- Well‑organized and extremely detail‑oriented
- Strong customer service ethic and great communication skills, both oral and written
- Passionate about delivering quality no matter what you are doing
- Can work both independently and in a team-oriented team‑oriented environment
- A self‑starter, motivated to push the limits and think outside of the box
- Fondness for solutions that are simple, elegant, and effective
- Ability to work with and maintain confidential information

In‑depth knowledge of:

- Microsoft Office applications
- PC/Laptop hardware
- PC/Laptop peripherals, including printers

Basic knowledge of:

- Active Directory
- Exchange
- Apple OS
- SCCM

IT Qualifications

At least two of the following:

- PC/Laptop OEM Maintenance Certification
- CompTIA A+ Certification
- Microsoft Certified IT Professional (MCITP) certification in the desktop area
- Microsoft Office Specialist (MOS) Certification

Experience in a similar role

- 1 year of relevant experience.
- Freshers and IT Students are also Welcome.

Join Centorrino Technologies: Innovate, Grow, and Thrive with Us!





At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2025 and Top 5 Inspiring Workplaces for 2026, with an outstanding eNPS score of 68. And we’re not stopping there. We're on a mission to redefine the customer experience, and we need a passionate Desktop Support Officer to join our embedded education team in Howard Springs.

In this permanent embedded role, you will play a crucial role in delivering high‑quality, onsite technical support to our customers within the Education Sector. You will engage with a diverse range of technologies, including both Macs and PCs, tablet devices, server systems, network infrastructure, and voice platforms, while coordinating with specialist teams for server and network management. Your role will be key in fostering a collaborative environment and driving exceptional customer experiences.

Requirements

What You'll Do:

- Ensure the smooth day to day operations of the customers operations.
- Be personable with end‑users developing a friendly bond with customers.
- Collaborate with your colleagues to determine any processes that require improvement or can be handled more efficiently.
- Seek customer feedback on your performance and take an active approach in attempting to continuously improve these results.
- Identify problems or requests that don’t have an existing process and collaborate with your peers to develop and implement one.
- Ensure documentation and procedures are always up to date.




- Take ownership of day‑to‑day technology issues and deal with external 3rd party organisations.
- Collaborate with your peers in other teams across our business to ensure a successful outcome for the customer.

What You'll Bring:

- A passion for providing exceptional customer service, demonstrated through your ability to help people fix technical issues with their computers and other technology devices.
- A keen interest in technology and a strong desire to ensure that all technology is functioning optimally. You will be willing to learn new technology solutions and concepts to confidently liaise with staff and external vendors.
- Effective communication skills when troubleshooting technical issues. You will be able to remain calm and articulate, providing clear explanations of the problem and preventative measures.
- A positive attitude and can‑do mindset, fostered by your proven track record of helping others resolve technical issues.
- Excellent verbal and written communication skills, allowing you to effectively communicate with a wide range of stakeholders.
- Flexibility in handling unusual situations, such as staying back later or adjusting work schedules, to accommodate out‑of‑the‑ordinary circumstances.

Benefits

Why You'll Love Working Here:

- Extensive training and development opportunities that enable continual growth as part of your career planning.
- Extensive discounts and benefits to maximise your money.
- A choice of your IT equipment to maximise your success and access to cost‑price tech for your personal needs.
- Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.

CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds.

Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.

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📌 Desktop Support Technician: Windows, Mac & Apps (Darwin)
🏢 Axiom Technologies Group
📍 Darwin