Great delivery builds trust. Exceptional delivery creates opportunity.

Were looking for a commercially minded Client Delivery Lead to take ownership of delivery outcomes and strengthen strategic client relationships across our Financial Services portfolio.

This is an opportunity to step beyond traditional delivery management. Youll be at the intersection of client relationships technology delivery and business growth ensuring we deliver exceptional outcomes while identifying opportunities to do more for our clients.

What youll be doing

- Own delivery outcomes: Lead end-to-end delivery performance across client engagements driving quality governance risk management and financial performance.

- Build trusted relationships: Partner with senior client stakeholders understand their business priorities and become a trusted delivery advisor.

- Turn delivery into growth: Identify opportunities within existing engagements shape solutions and help convert successful delivery into expanded business.

- Drive commercial performance: Own delivery forecasting revenue margins and corrective actions to ensure sustainable outcomes.

- Lead through collaboration: Work closely with Account Practice and People Leaders to mobilise the right capabilities and build high-performing delivery teams.

- Raise the bar: Champion delivery excellence continuous improvement and strong delivery practices.

Qualifications :

- Proven experience leading IT Skilled Services engagements within complex enterprise environments.

- Strong delivery leadership across projects consulting or hybrid delivery models.

- Experience working with Financial Services clients ideally across banking insurance or broader financial services.





- A track record of building trusted relationships with senior client stakeholders.

- Commercial acumen and an understanding of revenue margin forecasting and contract performance.

- A growth mindset someone who can spot opportunities influence outcomes and turn great delivery into lasting client partnerships.

- The ability to bring delivery account and capability teams together to achieve shared goals.

Additional Information :

Why NCS

This is a place for people who like to get stuck in bring ideas to life and make things happen. Youll work alongside experienced people who care about what they do contribute to meaningful work and have the support to keep learning and grow your career. Whether you want to deepen your expertise explore something new or take your career in a different direction theres room to make it your own. We value Adventure Excellence Integrity Ownership and Unity - bringing curiosity collaboration and accountability to the way we work with our clients and each other.

Ready to make extraordinary happen

Wed love to hear from you.

We celebrate diversity and inclusion

We value different perspectives experiences and strengths our people bring. Were committed to an inclusive workplace where everyone has the opportunity to contribute grow and succeed and to providing equal employment opportunities and reasonable adjustments throughout the recruitment process.

Important information

Applicants will need valid Australian work rights and may be required to undergo relevant background probity and police checks.

Agencies: NCS accepts candidate submissions only from agencies on our preferred supplier panel through the NCS Agency Portal.

Remote Work :

No

Employment Type :

Full-time

📌 Client Delivery Lead Financial Services (FSI) (Sydney)
🏢 NCS Australia
📍 Sydney