About the Role
Tabcorp's B2B contact centre,locatedin Granville,is pivotal in supporting our venue partners across our core business operations.
On-the-job training will be provided to bring you up to speed with our products, including TAB,MAXand Sky.Multiple positions available!
Start date is as soon as possible!
What you'll do
Answer inbound callsina timelyand efficient manner
Support our venue partners with maintainingWagering, Sky and Max services
Deliver an exceptional experience to all customers
Maintainaccuraterecords of venue calls
This is an outstanding opportunity to work ina great teamenvironment, further develop your customer service experience and learn more about the gambling entertainment industry.
Why work for the Service Support Centre?
Industry competitiveratewhich exceeds award rate
Granville based location with free onsite parking
A dynamic,funand friendly office workplace
Role Details
This is acasual role




Beinga casual position,thehours and days of work are based onbusiness requirements with ahighlikelihood of working every Saturday
RolecommencesASAP!
You must be available to attendonsite, compulsorytrainingforyour first2-3 weeks
What you'll bring
This role is ideally suited to applicants who have previously worked in phone based customer service however this is not a mandatory requirement.
You'llbe computer savvy, hard-working, a quick learner and detail focused.
Most importantly,you'llbe a natural communicator with the ability to engage and excite a broad range of customers.
Please note it is mandatory that all applicants willbe requiredto:
Provide evidence of Australian work rights (i.e. current Australian passport, Australian birthcertificateor current foreign passport withappropriate Visa).
Complete a background check including an Australian criminal background check.
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📌 Service Support Centre Consultant (Casual) (Sydney)
🏢 Tabcorp Holdings
📍 Sydney