Aged Care Services Administration & Accounts Officer Aged Care Services | Western District Health Service

Permanent Part Time – 64 hours per fortnight

Hamilton, Victoria

$30.76 per hour + Superannuation + Salary Sacrifice Benefits

Join a values-driven organisation making a meaningful impact in rural healthcare

Support vital services for older members of our community Western District Health Service is seeking a highly organised and customer-focused Aged Care Services Administration & Accounts Officer to join our Aged Care Services team.

This important role provides administrative and financial support across a range of community and aged care programs, including Support at Home, Community Support Services, the Transition Care Program and Community Transport. You will play a key role in ensuring services are delivered efficiently and effectively for clients, residents, families, staff and external stakeholders.

Working within a busy and supportive team environment, you will contribute to high-quality service delivery through accurate financial administration, responsive customer service and effective coordination of a range of aged care support activities.

What You’ll Be Doing Administrative Support Provide professional administrative support across Aged Care Services, ensuring information, documentation and records are maintained accurately and efficiently.

Accounts & Financial Administration Reconcile Home Care Package accounts, manage invoices, follow up outstanding accounts where appropriate and assist with purchasing and payroll-related activities.

Service Coordination Support the coordination of Community Transport, Property Maintenance,



Home Modifications and client service changes while ensuring service information remains current and accurate.

Data Management & Compliance Maintain the Service Provider Register, upload information to Medicare and government systems, and ensure reporting requirements are completed accurately and within required timeframes.

Rostering & Team Support Create and administer Community Support Worker rosters, provide leave coverage across the team and support the effective operation of Aged Care Services.

Assist with process improvements, system enhancements and the effective use of technology to support quality service delivery across the department.

What You Bring

Qualifications in administration, finance or a related field, or equivalent experience

Relevant administration and/or finance experience

Strong customer service and stakeholder engagement skills

Excellent written, verbal and telephone communication skills

High level of accuracy and attention to detail

Demonstrated organisational skills and ability to manage competing priorities

Experience working with confidential information and maintaining privacy requirements

Proficiency in Microsoft Office applications and the ability to learn recent software systems

Ability to work both independently and collaboratively within a team environment





Current Police Check (or willingness to obtain)

Current Driver's Licence

Current NDIS Check (or willingness to obtain)

Rights to work in Australia

Why Join Western District Health Service? About Us At Western District Health Service, we are committed to delivering high-quality, person-centred healthcare to communities across the Southern Grampians and Glenelg regions. Working within our Aged Care Services team, you'll join an organisation known for its strong community connections, collaborative culture and commitment to excellence.

We are proud to foster a diverse, inclusive and accessible workplace guided by our values of Integrity, Innovation, Collaboration, Accountability, Respect and Empathy.

Discover Life in Hamilton Hamilton offers an exceptional regional lifestyle, combining affordable living, quality schools, excellent sporting facilities and easy access to the Grampians National Park and Victoria's stunning southwest coastline.

To learn more about WDHS, visit: ******>

To explore the region, visit: ************>

What We Offer

Salary packaging benefits

Ongoing professional development and education support

Supportive and collaborative team environment

Diverse and rewarding work across a range of aged care programs

Opportunity to make a meaningful difference in the lives of older people

Meaningful work within a respected rural health service

Excellent work-life balance in a welcoming regional community

For more information, view the Position Description: Link

For a confidential discussion, contact Michelle McGrath, Acting Aged Care Servic

📌 Aged Care Services Administration (Hamilton)
🏢 Western District Health Service
📍 Hamilton