Viva Leisure, parent company to Club Lime, is looking for people interested in development opportunities that may lead to club management through our Future Leaders Programme, designed to develop Assistant Club Managers into future Club Managers with a pathway to running your very own club.

We have an exciting opportunity at our Five Dock club. Open 24/7 on Queens Road, it puts you in the heart of Sydney's inner west, about 10km from the CBD and minutes from the Great North Road cafe and restaurant strip. It's a close-knit local community with a loyal member base, which makes it a great club to build your leadership skills in.

You'll support the Club Manager in day to day operations while gaining hands‑on experience, mentorship from industry leaders, personalised development and regular feedback. Responsibilities include helping lead and develop a high‑performing team, maintaining a clean, safe and well presented facility, delivering engaging programs, driving new membership sales, and stepping up as the club's primary point of contact in the Club Manager's absence.

THE CHANCE

Viva Leisure, parent company to Club Lime, is looking for people interested in development opportunities that may lead to club management through our Future Leaders Programme, designed to develop Assistant Club Managers into future Club Managers with a pathway to running your very own club.

We have an exciting opportunity at our Five Dock club. Open 24/7 on Queens Road, it puts you in the heart of Sydney's inner west, about 10km from the CBD and minutes from the Great North Road cafe and restaurant strip. It's a close-knit local community with a loyal member base, which makes it a great club to build your leadership skills in.





You'll support the Club Manager in day to day operations while gaining hands‑on experience, mentorship from industry leaders, personalised development and regular feedback. Responsibilities include helping lead and develop a high‑performing team, maintaining a clean, safe and well presented facility, delivering engaging programs, driving new membership sales, and stepping up as the club's primary point of contact in the Club Manager's absence.

SKILLS & EXPERIENCE

We are looking for someone with:

- Current First Aid and CPR certification (or willingness to obtain)
- Strong knowledge of and a passion for the Fitness Industry
- Experience in sales and customer service, ideally within the fitness or retail sectors
- Demonstrated people management and team leadership experience
- Proven sales aptitude with a results‑driven mindset and ability to meet targets
- Proficiency in Microsoft Office applications (e.g., Word, Excel, Outlook)

KEY RESPONSIBILITIES

- Drive membership growth by proactively following up on leads and walk‑ins to maximise conversion
- Monitor club performance metrics (e.g. Net Member Movement, PT Packs sold) and support improvement initiatives
- Provide coaching, feedback, and training to staff to enhance sales and customer service capabilities
- Ensure accurate onboarding of new members,



including inductions and access setup
- Promote additional services such as Personal Training, Programs, and Group Fitness to enhance member experience
- Collaborate with the Club Manager on local marketing initiatives and community engagement
- Respond to member enquiries and complaints, escalating issues as needed
- Maintain cleanliness, safety, and functionality of club facilities and equipment
- Support safety compliance through audits, incident reporting, and hazard management
- Assist with administrative duties and ensure adherence to company policies and procedures
- Lead by example, fostering a positive team culture and supporting staff development and recruitment
- Manage and support Group Fitness and Personal Training operations, including timetabling, recruitment, and lead generation

YOUR LIFE AT VIVA - PERKS & BENEFITS

As an employer of choice, Viva prides itself on supporting you in the best way possible by providing a range of incentives that meet the everyday needs of our people.

We offer a range of advantages to our employees such as Versatile Work Arrangements and great work‑life balance for personal rejuvenation and well‑being, Paid Parental Leave, Free fitness membership, and Viva +1. Permanent employees also get access to CU Health, our virtual health and wellbeing practice connecting you with GPs, Psychologists, Dietitians and Health Coaches anytime, anywhere. Add in central locations with brand new facilities and ongoing learning and development opportunities, and it's easy to see why the possibilities at Viva are endless.

Above all, Viva is committed to fostering a diverse and inclusiv

📌 Assistant Club Manager (Sydney)
🏢 Viva Leisure
📍 Sydney