5 days ago Be among the first 25 applicants

What Council Offers

- Up to 12.5% Superannuation employer contribution
- 5 weeks annual leave plus 17.5% annual leave loading
- 15 days paid sick/parental leave
- Salary Packaging options
- Employee Assistance Program (EAP)
- Accredited Mental Health First Aid Officers
- Corporate Uniforms (annual allowance) and PPE supplied

General Salary Information

Salary is negotiable

The Opportunity

An exciting leadership opportunity is now available for the role of Information Services Manager, reporting to the Director Corporate, Community and Development Services. This role requires visionary, creative and effective leadership to provide cohesive information, communication and technology functions, including providing Council, Directors and Managers with outstanding services and advice. You will be responsible for planning, leading and managing the Information Services Department including the implementation of the Information, Communication and Technology (ICT) Strategic Plan and contributing to subsequent Operational Plans, policies and operating procedures ensuring compliance with legislation and industry standards. This key role will contribute to the achievement of Council’s vision and corporate goals by encouraging innovative development and implementation of service delivery standards relevant to the Department.

Key Responsibilities

- Reporting to the Director Corporate, Community and Development Services the incumbent exercises both managerial and operational responsibility for the Information Services (IS) Department;




- Ensuring that Council’s IS services and infrastructure support the organisation’s operational and strategic plans including the planning, direction, control and evaluation of the ICT operation across a multi-site workplace;
- Advising senior management of future ICT requirements and, through a program of structured planning, determine priorities for development and maintenance of the corporate computer environment;
- Providing effective liaison between IS and all levels of management and employees within the Council on all matters relating to IS, and external parties as required;
- Responsible for ensuring network security as identified in Council’s computer equipment and software usage procedure and for implementing IS disaster recovery measures as identified in Council’s Disaster Recovery Plan Council chambers;

See the Position Description for a more extensive list of key responsibilities.

Our Ideal Candidate

We are seeking an experienced and well-versed Information Services Manager to provide strategic leadership and direction for the Information Services Department. With a strong background in IS management, infrastructure operations and cloud-based technologies, you understand how to balance performance, security and user experience. You know how to implement governance frameworks and risk controls that improve reliability, and you’re comfortable managing vendors, budgets and service expectations.



You also understand the importance of working collaboratively across departments and translating complex technical issues into practical solutions for diverse stakeholders. This is a key leadership role where your operational focus, strategic thinking and solid communication skills will directly contribute to Council’s goals.

Key Selection Criteria

If our values resonate with you ‘Opportunity, Respect, Strength and Accountability’ and you possess the following qualifications and experience, read below about how to apply:

Mandatory

- A tertiary qualification in Information Technology, Business or Management or a relevant discipline with significant and diverse experience in both operational areas and management;
- Demonstrated leadership qualities with proven management experience within a relevant multi-disciplined environment;
- Proven ability in managing, delivering, and monitoring budgets effectively;
- Extensive experience in information technology management, particularly in the implementation and management of financial systems, procedures and policies;
- High level written and verbal communication skills, with the ability to provide clear, accurate and practical advice to Director’s, Managers and Employees;
- Advanced ability to use current technology to manage systems and software; and
- Current Queensland ‘C’ Class licence or equivalent.
- Previous experience in Local Government.

Our Region

Ingham is uniquely positioned just over an hour north of Townsville and approximately three hours south of Cairns and is within the tropical paradise of the Hinchinbrook

📌 Information Services Manager (Ingham)
🏢 Hinchinbrook Shire Council
📍 Ingham