Overview

JAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient, responsible, and integrated supplier base. With 30 years of expertise, we specialize in solving complex procurement and supply chain challenges across various industries. Our 1,200+ global employees are obsessed with ensuring customers get full value from our products - ultimately enhancing and transforming their businesses. For more information, visit www.jaggaer.com

The Project Manager / Senior Consultant is responsible for leading the successful implementation of JAGGAER solutions for customers. This is a hybrid role combining end-to-end project management with senior functional consulting, solution leadership and customer advisory responsibilities.

The role acts as the primary delivery contact for the customer, ensuring that the solution is delivered in accordance with the agreed Scope of Work, project plan, quality standards and expected business outcomes. The successful candidate will work closely with customer stakeholders, JAGGAER consultants, technical teams, Product, Support, Sales and Account Management.

Principal Responsibilities

Project Management and Governance

- Lead JAGGAER implementation projects from initiation and planning through configuration, testing, deployment, go-live and hyper care.
- Develop and maintain the project plan, milestones, resource requirements, dependencies and delivery schedule.
- Establish project governance, meeting cadence, reporting standards and decision-making processes.




- Manage project scope in accordance with the signed Scope of Work and identify requirements that may require a formal change request.
- Maintain project risks, actions, issues, decisions and dependencies through appropriate project trackers.
- Monitor project progress, budget, resource utilisation and milestone achievement.
- Prepare and present project status reports to customer stakeholders and JAGGAER leadership.
- Coordinate activities across customer teams, JAGGAER consultants, technical resources, partners and third‑party vendors.
- Escalate critical risks and issues promptly and lead the development of recovery or remediation plans.
- Conduct project health checks, quality reviews, go‑live readiness assessments and project closure activities.

Senior Consulting and Solution Leadership

- Lead customer discovery, solution design and requirements‑gathering workshops.
- Understand the customer’s procurement, supplier management, sourcing, contracting and invoicing processes.
- Translate business requirements into practical JAGGAER solution designs.
- Advise customers on JAGGAER leading practices, standard functionality and opportunities for process improvement.
- Conduct fit‑gap assessments and distinguish between standard configuration, process change,



integration, customisation and out‑of‑scope requirements.
- Develop solution prototypes and demonstrations to validate requirements and design decisions.
- Review and approve functional design documents, configuration workbooks and other implementation deliverables.
- Provide guidance across relevant JAGGAER solutions, which may include:
- Supplier Management and Supplier Onboarding
- Sourcing and Sourcing+
- Contracts and Contracts+
- eProcurement and Catalogue Management
- Invoicing and Accounts Payable automation
- Spend Analytics and Reporting
- Integration, Single Sign‑On and user‑management requirements

- Ensure that configuration decisions are scalable, supportable and aligned with the agreed solution architecture.
- Provide senior‑level support for complex functional issues, design decisions and customer escalations.

Testing, Deployment and Go‑Live

- Define the overall testing approach, including system integration testing, user acceptance testing and regression testing.
- Ensure test scenarios, acceptance criteria, defect‑management processes and entry and exit criteria are clearly documented.
- Coordinate defect triage and resolution with consultants, technical teams, Product and Support.
- Develop cutover, deployment, communication and go‑live support plans.
- Facilitate go‑live readiness reviews covering solution, data, integrations, users, training, support and outstanding risks.
- Manage go‑live and hyper care activities, ensuring issues are prioritised, investigated and resolved efficiently.

📌 Project Manager (Sydney)
🏢 JAGGAER
📍 Sydney